Legal Intakes Coordinator

4 weeks ago


Lubbock, Texas, United States Chad Jones Law Full time
{"title": "Client Onboarding Specialist", "content": "About Chad Jones Law

At Chad Jones Law, we're a force of change, propelling forward with purpose. Our office presents an exciting opportunity for employees to carve their path in a firm rewriting the rules. With a history of excellence, we're dedicated to fostering growth, innovation, and a supportive community.

We're not a firm that's content with the status quo. We're architects of change and champions of growth. At Chad Jones Law, we believe in making a real difference in the lives of our clients and our community.

About the Role

We're seeking a Client Onboarding Specialist to join our team. As a key member of our client services team, you'll be responsible for onboarding new clients, managing their cases, and providing exceptional customer service.

Key Responsibilities
  • Assess client needs and develop personalized onboarding plans
  • Manage client communication and case management
  • Collaborate with attorneys and other team members to ensure seamless client experience
  • Provide exceptional customer service and support to clients
Requirements
  • High school diploma or equivalent with at least two years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficient in Microsoft Office and case management software
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance
", "lang_code": "en-US"}

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