Catering Operations Associate
1 week ago
Position Overview
The Catering Operations Associate plays a vital role in supporting the Catering Director with the management of the catering services at Chick-fil-A Lansdowne Station.
The ideal candidate is characterized by a positive attitude and a strong work ethic, ensuring that every catering order is executed with precision and representing the Chick-fil-A values in every interaction.
This role requires maturity and a people-centric approach, along with exceptional communication, organizational, and time-management skills, including the ability to handle multiple tasks and think creatively.
AVALID driver's license is essential
Key Responsibilities:
- Manage all catering transactions to meet customer expectations.
- Respond to inquiries via phone and email, and process new catering orders.
- Document and relay upcoming orders to Kitchen and Front of House Leaders.
- Prepare and organize all items for catering orders.
- Engage with catering clients professionally and courteously, both in person and over the phone.
- Maintain the catering order tracking spreadsheet.
- Monitor inventory of catering supplies and notify the Kitchen Director of any needs.
- Collaborate with the Kitchen Manager to ensure all catering orders are fulfilled accurately.
- Follow up with clients to guarantee a superior experience.
- Deliver orders and assist with special events as needed.
- Support in-store operations, including meal preparation, stocking, and cleaning when required.
- Identify and analyze target markets.
- Build and nurture relationships with guests.
- Gain exposure to business networking opportunities.
Compensation and Benefits
This position requires a commitment of 20-30 hours per week, with Saturday availability being mandatory.
Hourly Pay: $18.50
Monthly cell phone allowance (up to $50.00)
Incentives (Monthly bonuses based on performance)
Paid Time Off (PTO) available after 6 months of service
Medical, Dental, and Life Insurance options available
Scholarship opportunities ($1,000 - $25,000)
Complimentary meals during shifts and discounts when off
Note:
Do not contact the restaurant regarding the status of your application.
Qualified candidates will be contacted by a member of our selection team via email, phone, or text after submitting a complete application.
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