Insurance Customer Service Professional
4 days ago
We are seeking a skilled customer service representative to join our team at Cathy Nesselt - State Farm Agent. As a customer-focused individual, you will be responsible for delivering exceptional client experiences and reinforcing the growth of our successful insurance agency.
Key Responsibilities:
- Answer customer inquiries and provide policy information
- Assist clients with policy changes and updates
- Process insurance claims and follow up with clients
- Maintain accurate records of customer interactions
Salary and Benefits:
The base salary for this position is $40,000 - $50,000 per year, with potential increases up to $5,000 in the first 6 months. Annual base salary reviews take place in January. Additionally, we offer 100% paid health benefits, paid holidays, and a SIMPLE retirement plan with matching available.
Required Skills and Qualifications:
- Strong communication and interpersonal skills
- Detail-oriented and able to multitask
- Previous customer service experience preferred
About Our Agency:
Cathy Nesselt - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We value professionalism, teamwork, and a commitment to excellence in everything we do.
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