Customer Service Representative

4 days ago


East Northport, New York, United States Firemasters Full time
Job DescriptionCompany OverviewFiremasters is a leading company in the industry, known for our commitment to excellence and customer satisfaction.

Salary$45,000 - $60,000 per year, depending on experience.

Job Responsibilities

Schedule appointments for up to 7 technicians, ensuring maximum efficiency and productivity.

Contact customers via phone to confirm appointments and answer any questions they may have.

Act as a liaison between Firemasters and our customers, providing excellent customer service and resolving any issues that may arise.


Required Skills and Qualifications
  • Polite and courteous communication skills
  • Excellent organizational skills
  • Ability to sit and input information into a computer system

Benefits
  • A competitive salary range of $45,000 - $60,000 per year
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) plan with employer match

How You'll Grow

As a Customer Service Representative at Firemasters, you will have the opportunity to develop your skills and knowledge in a fast-paced and dynamic environment.

You will work closely with our team of experienced professionals to provide exceptional customer service and support.

With opportunities for advancement and professional growth, this role is ideal for those looking to start or advance their career in customer service.



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