Lead Product Strategy Manager

4 weeks ago

San Francisco, California, United States Wells Fargo Full time
About this role:

Wells Fargo is seeking a highly skilled and experienced Product Strategy Manager to join the Consumer and Business Deposits Financial Product team. This team is responsible for developing product value propositions, experiences, and go-to-market strategies that drive customer and balance growth with high customer satisfaction.

This is a key role within the Mass Market Financial Products team, focusing on Acquisition and Onboarding. The successful candidate will be responsible for ensuring our customer acquisition and onboarding experiences are optimally designed and executed to drive higher growth and new customer engagement.

Key responsibilities:
  • Monitor customer and product experiences to continuously improve them, making them more intuitive, seamless across channels, and easy to use.
  • Develop and implement deposit acquisition and onboarding strategies and initiatives that drive growth and create seamless customer experiences across channels.
  • Analyze customer needs, market dynamics, trends, regulatory requirements, and risk management to inform product, solution, and experience development.
  • Develop and influence business plans and metrics, requirements, and change implementations across multiple groups.
  • Articulate vision, define scope, establish goals, and provide direction on building, changing, and managing deposit products, solutions, and experiences.
  • Engage, collaborate, and influence leaders, stakeholders, partners, subject matter experts, project managers, and delivery teams companywide, partnering with digital, branch banking, marketing, analytic, finance, and risk teams to determine strategies.
Requirements:
  • 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education.
  • Financial product management experience, with banking experience preferred.
  • Familiarity with creating strategies, building and marketing products, and developing digital and omnichannel experiences and solutions tailored to unique customer needs.
  • Ability to collaborate with stakeholders and deliver presentations to senior leaders.
  • Detail-oriented with solid analytical skills and ability to synthesize data to make decisions.
  • Knowledge and understanding of product or program management, including development of roadmaps, strategies, and management of products ranging from concepts in ideation through to market delivery.
  • Proven track record of delivering results.
  • Self-starter with high energy and motivation, working well independently and leading cross-functional teams.
  • Ability to develop and maintain strong relationships with key partners.
  • Strong sense of urgency and results-oriented, with the ability to motivate teams and mobilize resources.
  • Strong relationship management, influencing, vision, operational, and execution skills.
  • Proven ability to influence, educate, and advocate for an idea or vision and gain alignment.
  • Ability to visualize, articulate, and solve problems.
  • Comfortable working with a wide variety of corporate executives, channels, marketing, operations, and other business partners.
  • Strong ability to assess market and competitive conditions and develop creative, break-through approaches supporting improved customer experiences and operational efficiencies.
  • Ability to create clear and compelling presentations with exceptional strategic storytelling skills.
  • Exceptional organization, coordination, and time management skills.
  • High degree of comfort with data, analysis, metrics, and financials to identify opportunities or understand problems.
Job Expectations:
  • Willingness to work on-site at the stated location on the job opening.
  • This position offers a hybrid work schedule.
  • Ability to travel up to 10% of the time.
  • This position is not eligible for Visa sponsorship.
  • Required location(s) listed below. Relocation assistance is not available for this position.

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