Product Pricing Strategy Senior Manager
4 days ago
About the Role
We are seeking a highly skilled Product Pricing Strategy Senior Manager to join our team at ServiceNow. As a key member of our organization, you will be responsible for leading and advising on strategic Pricing and Packaging recommendations to drive growth for our Creator Workflow and Customer Success Business Units.
Key Responsibilities
- Lead the pricing and monetization strategy for our Customer Success / Services business informed by customer segmentation and data-driven insights.
- Partner on key Creator Workflow pricing and packaging initiatives, such as promos, pricing meter changes, and evaluating packaging tiers.
- Manage key stakeholders and drive alignment on pricing and packaging changes including passing pricing committee approval reviews.
- Operationalize monetization strategies, working cross-functionally across product management, operations, sales, marketing, finance, and legal.
- Conduct periodic reviews of product price performance and define, track, and measure pricing KPIs, identifying actionable decision insights to improve pricing and packaging.
Requirements
- 6+ years of experience in enterprise technology industry and/or 4+ years in management consulting across strategy, pricing, and/or product management; experience in enterprise technology Services businesses a plus.
- Successful track record developing, leading, and operationalizing pricing and packaging strategies for software businesses through cross-functional collaboration.
- Ability to solve ambiguous problems and leverage a framework for decision making to arrive at a strategic recommendation.
- Strong communication skills and highly effective in securing buy-in on monetization strategies from cross-functional counterparts and executives.
- Expertise in analytics including synthesizing and analyzing large data sets, designing pricing surveys such as conjoint analyses, A-B testing or equivalent.
- Bachelor degree in business, economics, operations, or other quantitative disciplines. Graduate degree in above disciplines a plus.
What We Offer
We offer a competitive compensation package, including a base pay of $143,300 - $250,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.
Work Environment
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
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