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Credit and Collections Specialist
2 months ago
The National Football League is seeking a highly skilled Financial Operations Associate to join our team. As a key member of our finance department, you will play a critical role in supporting our organization's financial operations.
Key Responsibilities- Manage and Analyze Collections: Oversee the collections process, managing a large portfolio of customer accounts to ensure timely collection of outstanding invoices.
- Communicate with Customers: Contact customers via phone and email to follow up on outstanding payments and resolve billing issues.
- Record Keeping and Data Analysis: Maintain accurate records of customer interactions, payment plans, and disputes, and analyze accounts receivable data and aging reports.
- Identify Trends and Implement Strategies: Identify trends and implement strategies to reduce outstanding balances and improve billing processes.
- Collaborate with Departments: Collaborate with various departments to drive process improvements and achieve financial targets.
- Answer Queries and Investigate Discrepancies: Answer queries regarding invoices and client onboarding, and investigate any discrepancies in the system.
- Reporting and Cash Management: Create ad hoc reports for management and be an active part of the Cash management team.
- Bachelor's Degree: Bachelor's degree in a related field, such as finance or accounting.
- Experience: 2-3 years of experience in accounts receivable and/or finance.
- Skills: Excellent communication and interpersonal skills, strong Excel skills, and experience using ERP tools.
- Professional Experience: Professional experience with accounting responsibilities.
- Technical Skills: Experience with Oracle Cloud and vendor onboarding systems.
- Teamwork and Collaboration: Strong team work and collaboration skills.
- Proactivity and Attention to Detail: Proven ability to multi-task, be pro-active, and detail oriented.
- Confidentiality: Ability to maintain the highest level of confidentiality.
- Self-Motivation and Analytical Skills: Self-motivated, analytical, and creative, with the ability to meet strict deadlines.
