Collision Repair Center Service Coordinator

2 weeks ago


Houston, Texas, United States Mike Calvert Toyota Full time
Join the Mike Calvert Toyota Family

Automotive Experience Required

Mike Calvert Toyota is seeking a skilled Body Shop/Collision Center Client Service Associate to support our Collision Center with essential administrative tasks. This role involves managing paperwork and reports, preparing and tracking insurance billings, and following up on outstanding payments. You will assist the Body Shop Manager with administrative responsibilities related to collision estimates and ongoing work processes, as well as prepare month-end reports.

Key Responsibilities:
  • Guide customers through the repair process and outline subsequent steps.
  • Assist management in setting and achieving departmental goals and objectives.
  • Oversee the performance metrics of the body shop.
  • Build and maintain positive relationships with insurance adjusters.
  • Foster strong connections with customers to promote repeat and referral business.
  • Review daily productivity reports and manage corresponding payroll records.
  • Ensure timely follow-up on parts orders to confirm availability.
  • Track the progress and completion of vehicles in the shop, updating customers as needed.
  • Ensure all documentation is complete, legible, and properly filed or distributed.
  • Prepare final billing for completed repair orders.
  • Manage accounts receivable for body repair services.
  • Maintain a professional appearance at all times.

Why Choose Mike Calvert Toyota?

At Mike Calvert Toyota, we prioritize our team members. As a family-owned and operated business, we take pride in supporting our community. We believe that our employees are our greatest asset, and we work collaboratively to ensure an exceptional customer experience.

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