Collision Repair Estimator

1 week ago


Houston, Texas, United States Elite Auto Experts Full time
About the Role

We are seeking a skilled Collision Repair Estimator to join our team at Elite Auto Experts. As a key member of our team, you will be responsible for assessing vehicle damage, preparing accurate repair estimates, and ensuring a seamless repair process for our clients.

Key Responsibilities
  • Damage Assessment: Inspect and assess vehicle damage to determine necessary repairs.
  • Estimate Preparation: Prepare detailed and accurate repair estimates using CCC software; familiarity with Mitchell is a plus.
  • Customer Communication: Build and maintain strong relationships with customers, insurance companies, and team members through effective communication regarding repair estimates, timelines, and additional details.
  • Repair Coordination: Coordinate with the repair team to order and receive required parts in a timely manner.
  • Customer Service: Keep customers informed on the status of their repairs, addressing any questions or concerns with empathy and professionalism.
  • Estimate Maintenance: Maintain thorough and accurate estimates, repairs, and customer interactions.
  • Industry Knowledge: Stay updated on industry best practices, tools, and technologies.
Requirements
  • Education: High school diploma or equivalent; post-secondary education in a related field is a plus.
  • Experience: Proven experience as a Collision Estimator.
  • Knowledge: In-depth knowledge of collision repair processes, parts, and materials.
  • Software Skills: Proficiency in CCC software; familiarity with Mitchell is a plus.
  • Customer Service: Exceptional customer service and communication skills.
  • Organizational Skills: Detail-oriented with strong organizational skills.
  • Driver's License: Valid driver's license and clean driving record.
About Us

At Elite Auto Experts, we pride ourselves on delivering exceptional service to our customers. We are a family-led team that values innovation and integrity. As part of the CARSTAR franchise, we operate multiple locations, including CARSTAR Elite Collision and CARSTAR Windfern Collision. We are committed to providing top-notch service in both mechanical repairs and collision services.



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