Client Service Representative
2 weeks ago
Client Service Representative
**About the Role**
At VCA Metroplex Animal Hospital, we're seeking a highly skilled and personable Client Service Representative to join our team. As the face of our hospital, you will be responsible for delivering exceptional customer service to our clients and their pets.
**Key Responsibilities**
* Greet visitors and answer telephones in a professional and friendly manner
* Guide clients and their pets to exam rooms and ensure a smooth experience
* Schedule and confirm appointments, as well as place outbound calls for follow-ups and prospective clients
* Present and explain fees, including processing payments, and recommend products and services
* Manage medical records, charts, reports, and correspondence, and maintain a clean and organized workspace
**What We Offer**
* Competitive compensation and comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days
* Generous employee pet discounts and more
**Requirements**
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and multitask
* High school diploma or equivalent required; experience in customer service or a related field preferred
**Why Work with Us**
At VCA Metroplex Animal Hospital, we're committed to providing world-class medicine and hometown care. We're proud to be an Equal Opportunity Employer - Veterans / Disabled.
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