Customer Service Representative

7 days ago


Kannapolis, North Carolina, United States Walmart Full time

Job Summary

As a Member Frontline Cashier Associate at Sam's Club, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our members. You will be responsible for operating front-end equipment, processing member purchases, and maintaining a clean and organized sales floor.

Key Responsibilities

• Provide exceptional customer service by acknowledging members, identifying their needs, and assisting with purchasing decisions

• Operate front-end equipment, including cash registers and self-checkout systems

• Process member purchases, handle payments, and maintain accurate records

• Maintain a clean and organized sales floor, including restocking shelves and disposing of trash

Requirements

• High school diploma or equivalent required

• Previous retail or customer service experience preferred

• Ability to work in a fast-paced environment and adapt to changing situations

• Strong communication and interpersonal skills

What We Offer

• Competitive hourly wage and performance-based bonus awards

• Opportunities for career growth and advancement within the company

• Comprehensive benefits package, including health, dental, and vision insurance

• Paid time off and holidays

• Discounts on merchandise and services

About Sam's Club

Sam's Club is a membership-based warehouse club that offers a wide range of products and services to its members. We are committed to providing exceptional customer service and creating a positive shopping experience for our members.

At Sam's Club, we believe in the importance of diversity and inclusion in the workplace. We are an equal opportunity employer and welcome applications from candidates of all backgrounds and experiences.



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