Customer Service Representative/Dispatcher
4 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative/Dispatcher. As a vital member of our team, you will serve as a brand ambassador through every interaction with our customers, providing exceptional service and support.
Key Responsibilities- Answer incoming telephone calls and provide a positive first impression of our company
- Manage client data and coordinate customer and technician availability
- Ensure timely notification of clients regarding technician arrival and any changes to scheduled appointments
- Make outbound calls to club membership clients to ensure satisfaction with repairs
- Perform administrative tasks, including reviewing invoices and completing customer financing requests
- Learn and use proprietary software for daily functions
- High school diploma or equivalent required
- Above-average verbal and telephone communication skills essential
- Good computer software skills required
- Ability to work 8am-5pm Monday-Friday, 9am-2pm on Saturdays, and flexibility to take calls remotely as needed
- Prior customer service experience preferred
- Prior service call dispatching experience preferred
- Experience working in a Trades/Contractor environment, preferably HVAC, a plus
- Competitive hourly rate of $18.00
- Flexible scheduling to accommodate your needs
- Opportunities for career growth and development through our world-class training programs
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Customer Service Representative/Dispatcher
4 weeks ago
Kannapolis, North Carolina, United States One Hour Heating and Air Conditioning Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative/Dispatcher to join our team at One Hour Heating and Air Conditioning. As a vital member of our team, you will serve as a brand ambassador through every interaction with our customers, providing exceptional customer service and support.Key ResponsibilitiesAnswer incoming...
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Customer Service Representative/Dispatcher
4 weeks ago
Kannapolis, North Carolina, United States One Hour Heating and Air Conditioning Full timeJob Summary:As a Customer Service Representative/Dispatcher for One Hour Heating and Air Conditioning, you will serve as a vital member of our team, providing exceptional customer experiences through every interaction. Your role will involve answering incoming client telephone calls, managing day-to-day office functions, and coordinating customer and...
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Customer Service Representative/Dispatcher
3 weeks ago
Kannapolis, North Carolina, United States One Hour Heating and Air Conditioning Full timeJob Summary: As a vital member of our team, you will serve as a brand ambassador through every interaction with our customers. You will be the first voice a customer hears when they call One Hour Heating & Air Conditioning of Kannapolis, so you must have the right attitude and an energetic personality.Key Responsibilities:Answer incoming telephone calls and...
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HVAC Service Representative
4 weeks ago
Kannapolis, North Carolina, United States One Hour Heating and Air Conditioning Full timeJob Summary We are seeking a highly skilled HVAC Service Representative to join our team at One Hour Heating and Air Conditioning. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. Key Responsibilities Answer incoming client telephone calls and provide a positive first impression of...
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Customer Service Representative
4 weeks ago
Kannapolis, North Carolina, United States Circle K Stores, Inc. Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, managing cash registers, and maintaining a clean and organized store environment.Key...
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Customer Service Representative
4 weeks ago
Kannapolis, North Carolina, United States Circle K Stores, Inc. Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
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Customer Service Representative
3 weeks ago
Kannapolis, North Carolina, United States Circle K Stores, Inc. Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
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Customer Service Representative
4 weeks ago
Kannapolis, North Carolina, United States Circle K Stores, Inc. Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K Stores, Inc.Key Responsibilities:Greet customers and provide excellent customer serviceRun the register, cashier, and make purchase suggestionsWork with our food program and maintain store appearanceInteract with...
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Customer Service Representative
3 weeks ago
Kannapolis, North Carolina, United States Circle K Stores, Inc. Full timeKey Responsibilities:As a Customer Service Representative at Circle K Stores, Inc., you will be responsible for providing excellent customer service, operating a cash register, and making purchase suggestions to customers. You will also have the opportunity to gain entry-level management experience by leading shifts on a regular basis.Physical...
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Customer Service Associate
4 weeks ago
Kannapolis, North Carolina, United States Family Dollar Full timeCustomer Service Representative Job DescriptionAt Family Dollar, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and contributing to the overall success...
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Customer Service Representative
3 weeks ago
Kannapolis, North Carolina, United States Walmart Full timeJob SummaryAs a Member Frontline Cashier Associate at Sam's Club, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our members. You will be responsible for operating front-end equipment, processing member purchases, and maintaining a clean and organized sales floor.Key Responsibilities•...
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Customer Service Representative
3 weeks ago
Kannapolis, North Carolina, United States COOK INSURANCE AND FINANCIAL, INC. Full timeJob DescriptionCOOK INSURANCE AND FINANCIAL, INC. is seeking a highly organized and detail-oriented Receptionist to join our team. As a Receptionist, you will be responsible for providing exceptional customer service to our clients, answering phone calls, and processing customer payments.The ideal candidate will have excellent communication skills, be able...
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Customer Service Ambassador
4 weeks ago
Kannapolis, North Carolina, United States Circle K Stores, Inc. Full timeCustomer Service RepresentativeAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you!We're seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K Stores, Inc. As...
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Customer Service Representative
3 weeks ago
Kannapolis, North Carolina, United States Dollar Tree Full timeDollar Tree is an equal opportunity employer committed to diversity and inclusion. We are seeking a highly motivated individual to join our team as a Sales Floor Associate. The successful candidate will be responsible for handling all sales transactions while operating assigned cash registers, maintaining the security of all cash, and providing a high level...
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Insurance Sales Representative
4 weeks ago
Kannapolis, North Carolina, United States Alchemy Financial Group Full timeAbout the Insurance Sales Representative PositionWe are seeking a driven Insurance Sales Representative to expand our business by identifying and acquiring new clients. You will build strong relationships to ensure growth and preserve our firm's reputation.Key Responsibilities:Implement effective sales strategies to increase insurance salesDevelop and...
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Retail Customer Service Associate
4 weeks ago
Kannapolis, North Carolina, United States Sam's Club Full timeJob SummaryWe are seeking a friendly and skilled Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front end team, you will play a vital role in providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...
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Ford Aftermarket Accessories Representative
4 weeks ago
Kannapolis, North Carolina, United States Hilbish Ford Full timeJob OverviewHilbish Ford is seeking a highly motivated and professional individual to join our team as a Ford Aftermarket Accessories Representative.This is a full-time position, requiring 40 hours of work per week, with a competitive salary and commission structure.The ideal candidate will possess excellent communication skills, be dependable, and have a...
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Produce Associate
3 weeks ago
Kannapolis, North Carolina, United States Walmart Full timeBe a Produce Expert:Maintain up-to-date knowledge of produce products, collaborating with cross-functional teams to ensure quality and freshness. Provide exceptional customer service, answering questions and resolving issues promptly. Maintain a clean and organized produce area, receiving and stocking merchandise efficiently.Be a Team Player:Work...
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Tax Professional
4 weeks ago
Kannapolis, North Carolina, United States S & S Tax Service, LLC Full timeJob OverviewWe are seeking a skilled Tax Preparer to join our team at S & S Tax Service, LLC.As a Tax Preparer, you will be responsible for collecting and analyzing financial records, including pay stubs and income statements.You will also be responsible for inputting data into tax return software, using applicable federal and state tax law to determine...
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Field Service Technician
3 weeks ago
Kannapolis, North Carolina, United States Tri - Lift Industries Inc. Full timeJob OverviewTri-Lift Industries Inc. is a leading provider of material handling equipment and solutions, seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for analyzing and diagnosing equipment problems, recommending service and repair actions, and performing scheduled maintenance tasks.Key...