Retail Experience Coordinator

7 days ago


Germantown, Wisconsin, United States Sam's Club Full time
About Us
Sam's Club is a leader in the membership-based warehouse club industry, offering its members a wide selection of high-quality products and services. We pride ourselves on providing an exceptional shopping experience for our customers, making us the go-to destination for their everyday needs.

We are currently seeking a Member Assistant - Cart Attendant to join our team at our Milwaukee location. This role plays a critical part in ensuring our members have a seamless and enjoyable shopping experience. As a Member Assistant - Cart Attendant, you will be responsible for providing excellent customer service, assisting members with their purchases, and maintaining a clean and organized store environment.

Salary Information
The estimated hourly wage for this position is $19.25, which is within the range of $17.00 to $24.00. In addition to your base salary, you may also receive premiums ranging from $0.35 per hour to $3.00 per hour, depending on your schedule, facility, season, or specific work performed.

Job Responsibilities
This is a dynamic role that requires attention to detail, strong communication skills, and the ability to work effectively in a fast-paced environment. As a Member Assistant - Cart Attendant, you will:
  • Provide exceptional customer service by greeting members, identifying their needs, and assisting them with their purchases.
  • Maintain a safe and clean store environment by conducting safety sweeps, following procedures for handling merchandise, and correcting and reporting unsafe situations.
  • Assist members with purchasing decisions, process member purchases, and assist with payments according to company policies and procedures.

Requirements
To succeed in this role, you should possess the following skills and qualifications:
  • Able to multitask and prioritize tasks effectively.
  • Strong problem-solving skills to tackle obstacles head-on and ensure each task is completed with excellence.
  • Excellent communication skills to interact with members and colleagues effectively.

Perks and Benefits
As a Sam's Club employee, you will enjoy a comprehensive benefits package that includes health benefits, financial benefits, paid time off, and other perks. Some of the benefits you can expect include:
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, such as 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, parental leave, family care leave, bereavement, jury duty, and voting.

Learning and Growth
In addition to the above benefits, you will also have access to Live Better U, a company-paid education benefit program that offers tuition, books, and fees for full-time and part-time associates. This program ranges from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

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