Sales and Marketing Specialist

1 week ago

Clearwater, United States SR COMPANIES LLC Full time

Job Overview

Location
Clearwater, FL

Position Summary

Objective:

The individual will embody and promote the core principle of SRIM, which is to treat others with respect and kindness, including residents, families, and colleagues, by fulfilling the following responsibilities.


Key Responsibilities include, but are not limited to:

  • Support the Sales Director in organizing and developing all aspects of the sales department's functions and initiatives.
  • Assist in the formulation and execution of the quality action plan, subject to approval from the chief marketing officer.
  • Conduct community tours for prospective clients.
  • Handle incoming sales inquiries and calls.
  • Respond to inquiries from potential clients through various channels.
  • Maintain a positive outlook regarding workplace policies and procedures.
  • Exhibit excellence in customer service, performing all tasks in a friendly and positive manner.
  • Demonstrate strong decision-making abilities and understand the implications of those decisions.
  • Ensure that all communications are clear, precise, and timely.
  • Establish and prioritize tasks effectively.
  • Monitor weekly expenditures to ensure adherence to the department's budget.
  • Exhibit strong interpersonal skills and maintain professionalism with all staff and visitors.
  • Organize and host promotional events within the community or at external venues.
  • Keep an updated database of inquiries and leads.
  • Review and revise the quarterly action plan to adapt to the community's evolving needs.
  • Meet occupancy targets set by the executive director.
  • Conduct daily inspections of the community to ensure cleanliness and safety, reporting findings to the executive director.
  • Oversee all closing processes, ensuring appropriate documentation is completed and distributed.
  • Ensure resident accommodations are ready prior to move-in dates.
  • Guarantee that all marketing materials adhere to approved designs.
  • Manage the availability of appreciation gifts for various professional engagements.
  • Assist the Sales Director with updates in the management software.
  • Respond promptly to resident requests by directing them to the relevant department.
  • Understand and follow established protocols during emergencies.
  • Act as essential personnel during critical situations.
  • Adhere to the dress code as per company policy.
  • Comply with HIPAA regulations.
  • Practice safe working habits and good body mechanics.
  • Take initiative in work, seeking additional information and providing suggestions.
  • Perform other reasonable duties as assigned.
  • Willingly accept special projects or assignments beyond regular responsibilities.

Physical Requirements:


The physical demands outlined here are representative of those that must be met by an employee to successfully execute the essential functions of this role.

Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

While performing the duties of this position, the employee is regularly required to stand, walk, use hands, reach with hands and arms, and communicate verbally.

The employee is frequently required to stoop, kneel, crouch, or crawl. The employee may occasionally need to sit, climb, or balance, and engage in sensory activities. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:


The characteristics of the work environment described here are representative of those encountered while performing the essential functions of this job.

Reasonable accommodations may be made for individuals with disabilities to perform essential functions. While performing the duties of this position, the employee may be exposed to bloodborne pathogens.

Qualifications

Requirements:

To successfully perform this role, an individual must be able to execute each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Language Skills:

Ability to read, analyze, and interpret general business literature, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedural manuals. Ability to effectively present information and respond to inquiries from groups of managers, clients, customers, and the general public.

Mathematical Skills:

Ability to perform basic mathematical operations using whole numbers, fractions, and decimals. Ability to compute rates, ratios, and percentages and to interpret graphical data.

Reasoning Skills:


Ability to solve practical problems and handle a variety of concrete variables in situations where limited standardization exists.

Ability to interpret various instructions presented in written, oral, diagrammatic, or schedule form.

Computer Proficiency:

To perform this role successfully, an individual should have knowledge of Office 365 and property management software.

Education and Experience:


High school diploma or equivalent; or two to four years of related experience and/or training; or a combination of education and experience.

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