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Sales and Marketing Specialist
2 months ago
The Sales and Marketing Coordinator plays a crucial role in embodying the core values of SR COMPANIES LLC, particularly the principle of treating others with respect and kindness. This position involves a variety of responsibilities aimed at enhancing the effectiveness of the sales department.
Key Responsibilities:
- Assist the Director of Sales in organizing and developing all functions and initiatives within the sales department.
- Help prepare and implement quality action plans with the approval of senior management.
- Conduct community tours for prospective clients.
- Handle incoming sales inquiries and respond to potential customer questions.
- Maintain a positive attitude towards company policies and procedures.
- Exhibit excellence in customer service through friendly and professional interactions.
- Demonstrate strong decision-making abilities and understand the implications of those decisions.
- Ensure clear, accurate, and timely communication with all stakeholders.
- Manage priorities effectively and monitor departmental expenditures to align with budgetary constraints.
- Foster positive relationships with employees and visitors, ensuring a respectful and courteous environment.
- Plan and execute special sales events to promote the community.
- Maintain an updated database of inquiries and leads.
- Review and adjust quarterly action plans to adapt to the community's evolving needs.
- Achieve occupancy targets set by management.
- Conduct daily inspections of community areas to ensure cleanliness and safety.
- Oversee the closing process and ensure all necessary paperwork is completed accurately.
- Ensure resident rooms are prepared for move-ins.
- Adhere to established policies regarding marketing materials and advertisements.
- Assist with the entry of updates into the management software as needed.
- Respond promptly to resident requests for assistance, directing them to the appropriate department.
- Comply with emergency procedures and policies.
- Maintain professional appearance in accordance with company standards.
- Understand and comply with HIPAA regulations.
- Practice safe working habits and good body mechanics.
- Take initiative in work, seeking additional information and offering solutions.
- Perform other reasonable duties as assigned.
- Willingly take on special projects or assignments outside of regular responsibilities.
Physical Requirements:
This role requires the ability to stand, walk, use hands, and communicate effectively. Regular lifting of up to 25 pounds may be necessary.
Work Environment:
Employees may occasionally encounter exposure to bloodborne pathogens while performing essential functions.
Qualifications:
To succeed in this role, candidates should possess strong communication skills, the ability to analyze and interpret business documents, and proficiency in Office 365 and management software. A high school diploma or equivalent experience is required.