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Lead Personal Shopping Strategist

2 months ago

New York, New York, United States Threads Styling Ltd. Full time
Position Overview

As a pivotal member of the management team, the Senior Personal Shopping Manager will report directly to the VP of Global Sales. This role is designed to spearhead the US-based Personal Shoppers, with a strong emphasis on enhancing skills and mentoring to cultivate a high-performing sales team that embodies an entrepreneurial spirit.

Your leadership will be essential in maximizing the potential of customer portfolio management, driving key commercial business metrics.

In collaboration with a broader management team, you will ensure that your team excels in sales and client engagement, proactively nurturing the VIP client portfolio while strategically enhancing the Threads value proposition.

Key Responsibilities

  • Lead and mentor a team focused on luxury sales and high-net-worth client management.
  • Oversee the end-to-end customer journey with a strong emphasis on data-driven insights and analytical methodologies.
  • Drive and manage transformational change within a rapidly expanding team.
  • Possess a comprehensive understanding of scaling a luxury business across diverse platforms.

Technical Skills

  • Foster a test-driven sales culture, leveraging technology to enhance efficiency and sales performance.
  • Demonstrate the ability to seamlessly manage operations across various platforms.
  • Exhibit a strong grasp of sales operations to facilitate effective problem-solving.

Qualifications and Experience

  • Extensive experience in leading a high-performing sales team.
  • Proven track record within the luxury sector and high-net-worth clientele.
  • Commercially minded with an entrepreneurial leadership approach.
  • A natural inclination to thrive in a dynamic, fluid start-up environment.