DVP, Personalization Strategist

1 month ago


New York, New York, United States Saks OFF 5TH Full time
About This Role

We are seeking a highly skilled and strategic DVP, Personalization to join our team at Saks OFF 5TH. As a key member of our leadership team, you will be responsible for developing and executing a personalized customer experience strategy across all touchpoints.

Key Responsibilities
  • Develop and implement a comprehensive personalization strategy to drive customer engagement and loyalty
  • Collaborate with cross-functional teams to design and deliver personalized customer experiences
  • Manage vendor relationships and stay up-to-date on emerging technologies and trends
  • Oversee the Customer Engagement Team responsible for delivering email, push, and SMS messages to customers
  • Partner with Analytics & Data Science to evolve descriptive and predictive modeling capabilities to optimize personalization
  • Lead and develop a high-performing team to drive customer experience excellence
About Saks OFF 5TH

Saks OFF 5TH is a leading luxury off-price destination with over 100 stores in the US and Canada, and a strong online presence. We offer a unique shopping experience that combines the best names in fashion at incredible value. Our team is passionate about delivering exceptional customer experiences and driving business results.

What We Offer
  • A dynamic and innovative work environment
  • Opportunities for career advancement and professional growth
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • An amazing employee discount and other exciting perks

We believe that our differences make us stronger and guide our evolution and future growth. We celebrate, advocate for, and learn from our colleagues, customers, and communities to create the best environment to shop and work for all.


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