Orthodontic Patient Coordinator

2 weeks ago


Midland, Texas, United States Benevis Full time
Orthodontic Patient Coordinator

About the Role:

We are seeking a highly skilled and compassionate Orthodontic Patient Coordinator to join our team at Benevis. As a key member of our orthodontic office, you will be responsible for providing exceptional customer service to patients and parents, ensuring a smooth and efficient experience from check-in to check-out.

Key Responsibilities:

  • Verify patient insurance eligibility and service limits
  • Deliver quality and compassionate care to every patient
  • Greet parents and patients, check in for daily appointments, and maintain a clean and tidy waiting area
  • Coordinate with Ortho Financial Coordinator and Doctors to provide same-day care to patients
  • Schedule follow-up appointments and assist with meeting ortho financial targets
  • Assist with routing referrals to appropriate doctors and ensure pre-authorization processes are completed
  • Collect payments, post accordingly in practice management system, and confirm appointments for upcoming days
  • Answer incoming Ortho patient calls and assist with needs or direct to another team member for help
  • Ensure Ortho patients are compliant with appointments and send appropriate communication leading up to or including termination

Requirements:

  • At least one year of customer service experience (preferably in healthcare, retail, restaurant, or hospitality industry)
  • Willing to travel in territory assigned to team
  • High focus on customer service and satisfaction
  • Must love working with children
  • Compassion and high level of service for patients, parents, and staff
  • Integrity, always doing the right thing
  • Dependable, reliable to be at work when scheduled
  • Attention to detail
  • Able to organize work, engage in a variety of tasks simultaneously, and consistently meet deadlines
  • Professional manner and appearance at all times
  • Computer skills: Microsoft Office and Internet Explorer
  • Telephone skills: Proper telephone etiquette and information gathering skills

We Offer:

  • Competitive compensation
  • Quarterly bonuses based on Office performance
  • Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays, and much more

About Benevis:

We value teamwork, mutual respect, and cooperation. We do not practice unlawful discrimination, including harassment, or tolerate it in our workplace. We believe that every person deserves access to quality, affordable dental care, and we strive to create happy, healthy smiles through providing high-quality dental care in a fun, compassionate environment.



  • Midland, Texas, United States Benevis Full time

    Orthodontic Patient Coordinator Job DescriptionAt Benevis, we are seeking a highly skilled and compassionate Orthodontic Patient Coordinator to join our team. As a key member of our dental office, you will play a vital role in providing exceptional patient care and ensuring a smooth experience for our patients and their families.Responsibilities:Provide...


  • Midland, Texas, United States Benevis Full time

    Orthodontic Patient Coordinator OpportunityBenevis is seeking a highly skilled and compassionate Orthodontic Patient Coordinator to join our team. As a key member of our dental office, you will play a vital role in providing exceptional patient care and ensuring a smooth experience for our patients and their families.Responsibilities:Provide top-notch...


  • Midland, Texas, United States Benevis Full time

    Job SummaryBenevis is seeking a highly skilled and compassionate Orthodontic Patient Coordinator to join our team. As a key member of our dental office, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and families.Key ResponsibilitiesProvide quality customer service to patients...


  • Midland, Texas, United States Benevis Full time

    Job SummaryBenevis is seeking a highly skilled and compassionate Orthodontic Patient Coordinator to join our team. As a key member of our dental office, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and families.Key ResponsibilitiesProvide quality customer service to patients...


  • Midland, Texas, United States Benevis Full time

    OverviewBenevis is a leading provider of dental care services, and we're seeking a highly skilled Orthodontic Patient Coordinator to join our team. As a key member of our team, you will play a vital role in delivering exceptional patient care and ensuring a positive experience for our patients and their families.ResponsibilitiesProvide quality customer...


  • Midland, Texas, United States Benevis Full time

    About the RoleWe are seeking a highly skilled and compassionate Orthodontic Patient Coordinator to join our team at Benevis. As a key member of our dental office, you will play a vital role in providing exceptional patient care and ensuring a smooth experience for our patients and their families.ResponsibilitiesCustomer Service: Provide quality customer...


  • Midland, Texas, United States Benevis Full time

    Orthodontic Patient Coordinator RoleBenevis, a leading provider of dental care services, is seeking a highly skilled and compassionate Orthodontic Patient Coordinator to join our team.About the PositionProvide exceptional customer service to patients and parents at check-in and check-out, ensuring a positive experience for all.Verify patient insurance...


  • Midland, Texas, United States Allington Dental & Braces - a Benevis company Full time

    About Allington Dental & Braces - a Benevis companyWe are a leading provider of dental care services, dedicated to creating happy, healthy smiles for our patients. Our team is passionate about delivering exceptional patient experiences and making a positive impact in our community.Job SummaryWe are seeking a highly skilled and compassionate Orthodontic...

  • Oral Surgeon

    1 week ago


    Midland, Texas, United States Rodeo Dental & Orthodontics Full time

    About Rodeo Dental & OrthodonticsRodeo Dental & Orthodontics is a pioneering certified B Corporation in the dentistry industry, committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.Job SummaryWe are seeking a highly skilled Oral Surgeon to join our growing teams in Midland...


  • Midland, Texas, United States MyMichigan Health Full time

    Job SummaryThis position acts as the front-line person and provides clerical, secretarial and receptionist support for the practice. The Patient Services Assistant coordinates the patient flow process within the practice by answering the phone, scheduling appointments, registering patients, verifying insurance information, confirming patient demographic...


  • Midland, Texas, United States MyMichigan Health Full time

    Job SummaryThis role serves as the primary point of contact for patients and families, providing exceptional customer service and support in a fast-paced medical office environment.Key ResponsibilitiesProvide administrative support to clinical staff, including scheduling appointments, registering patients, and verifying insurance information.Coordinate...


  • Midland, Texas, United States FRESENIUS MEDICAL CENTER Full time

    Patient Care Resource NavigatorFresenius Medical Care North America is seeking a highly skilled Patient Care Resource Navigator to join our team.About the RoleThe Patient Care Resource Navigator will play a critical role in exploring, recommending, and coordinating community resources and social services programs available to kidney dialysis patients. This...


  • Midland, Texas, United States FRESENIUS MEDICAL CENTER Full time

    Patient Care Resource NavigatorFresenius Medical Care North America is seeking a highly skilled Patient Care Resource Navigator to join our team. As a key member of our healthcare team, you will play a vital role in exploring, recommending, and coordinating community resources and social services programs for kidney dialysis patients.Key...


  • Midland, Texas, United States Texas Tech University Health Sciences Center Full time

    Job SummaryThis role is responsible for ensuring the smooth operation of the clinic patient flow. As a key contact for patients, you will be responsible for scheduling appointments, preparing necessary paperwork, receiving patients, and maintaining records. Additionally, you will process charges for clinic services, file insurance claims, respond to patient...


  • Midland, Texas, United States Texas Tech Univ Health Sciences Ctr Full time

    Job SummaryThis position plays a vital role in ensuring the smooth operation of the clinic patient flow. As a key contact for patients, you will be responsible for scheduling appointments, preparing necessary paperwork, receiving patients, and maintaining accurate records. Additionally, you will process charges for clinic services, file insurance claims, and...


  • Midland, Texas, United States Texas Tech Univ Health Sciences Ctr Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Specialist to join our team at Texas Tech Univ Health Sciences Ctr. This role is responsible for ensuring the smooth operation of the clinic patient flow, serving as a primary contact for patients, and maintaining accurate records.Key ResponsibilitiesSchedule appointments and...


  • Midland, Texas, United States Texas Tech Univ Health Sciences Ctr Full time

    Position OverviewThis role is essential for facilitating efficient patient flow within the clinic. Employees in this position act as the primary point of contact for patients, handling a variety of responsibilities including scheduling appointments, preparing necessary documentation prior to patient visits, welcoming patients, and maintaining accurate...


  • Midland, Texas, United States Texas Tech Univ Health Sciences Ctr Full time

    Position OverviewThis position is responsible for ensuring efficient patient flow within the clinic environment. Team members serve as primary contacts for patients, managing appointment scheduling, preparing essential documentation, welcoming patients, and maintaining accurate records. Furthermore, this role includes processing charges for services...

  • Oral Surgeon

    6 days ago


    Midland, Texas, United States Rodeo Dental & Orthodontics Full time

    {"title": "Oral Surgeon Opportunity", "content": "OverviewRodeo Dental & Orthodontics is a pioneering certified B Corporation in the dentistry industry, committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.ResponsibilitiesBuild trust and forge tight relationships with all...

  • Dentist Position

    3 days ago


    Midland, Texas, United States Rodeo Dental & Orthodontics Full time

    Join Our Team of Dedicated ProfessionalsRodeo Dental & Orthodontics is a pioneering certified B Corporation in the dentistry industry, committed to delivering excellence in service and culture. We take pride in working with the best practitioners to provide high-end dentistry services to patients of all ages in our state-of-the-art clinics.What We...