Current jobs related to Technical Support Specialist - Waukesha, Wisconsin - KHS USA INC

  • Technical Project Specialist

    1 week ago

    Waukesha, Wisconsin, United States FROMAGEX INC Full time

    Job OverviewFromagex Inc. is seeking a skilled Technical Project Specialist to join our team. As a key member of our project implementation team, you will be responsible for ensuring the successful deployment of our equipment at customer sites.Main ResponsibilitiesStart-up and maintenance: Manage equipment start-up, resolve issues to meet performance...

  • Technical Specialist I

    3 weeks ago

    Waukesha, Wisconsin, United States Paul Davis Restoration of SE W Full time

    About Paul Davis Restoration of SE WWe are a leading provider of property damage mitigation, content restoration, and reconstruction services. With over 50 years of experience, we have established ourselves as a trusted partner for residential, institutional, and commercial customers across the United States and Canada.Job SummaryWe are seeking a highly...

  • Customer Support Specialist

    3 days ago

    Waukesha, Wisconsin, United States KHS USA INC Full time

    Job Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled Customer Support Specialist to join our team at KHS USA INC. As a Customer Support Specialist, you will be responsible for providing technical information and support for KHS USA parts sales orders.Key Responsibilities:Provide technical support to customers seeking aftermarket...

  • Computer Hardware Specialist

    2 weeks ago

    Waukesha, Wisconsin, United States Argus Technical Services Full time

    Computer Assembly and Embedded Systems SpecialistAbout the Role:We are seeking a skilled Computer Assembly and Embedded Systems Specialist to join our team at Argus Technical Services. As a key member of our production team, you will be responsible for building high-end computers, servers, and networks for commercial, industrial, and government use.Key...

  • Metal Fabrication Specialist

    4 weeks ago

    Waukesha, Wisconsin, United States American Technical Services Full time

    Job SummaryAmerican Technical Services (ATS) is seeking a skilled Metal Fabrication Specialist to join our team in Waukesha. As a Metal Fabrication Specialist, you will be responsible for operating a CNC brake press, setting up equipment, and reading prints to produce high-quality metal fabrications. This is a full-time position with a competitive hourly...

  • Quality Assurance Specialist

    2 days ago

    Waukesha, Wisconsin, United States Argus Technical Services Full time

    Quality Assurance SpecialistAt Argus Technical Services, we're seeking a skilled Quality Assurance Specialist to join our team. As a key member of our quality team, you'll work closely with manufacturing, customer service, purchasing, process engineering, and design engineering to ensure our products meet the highest standards.Key Responsibilities:Develop...

  • Quality Assurance Specialist

    2 days ago

    Waukesha, Wisconsin, United States Argus Technical Services Full time

    Quality Assurance SpecialistAt Argus Technical Services, we are seeking a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products by performing inspections, calibrations, and other quality-related tasks.Key Responsibilities:Perform Gage Calibrations and manage...

  • Veterinary Support Specialist

    4 weeks ago

    Waukesha, Wisconsin, United States Patterson Companies, Inc. Full time

    Job SummaryWe are seeking a highly skilled Veterinary Support Specialist to join our team at Patterson Companies, Inc.The successful candidate will provide technical support and training to our customers, resolving issues and logging conversations into our customer database.As a key member of our team, you will work closely with manufacturers and customers...

  • Quality Assurance Specialist

    3 days ago

    Waukesha, Wisconsin, United States Argus Technical Services Full time

    Job Summary: We are seeking a Quality Assurance Specialist to join our team at Argus Technical Services. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products by performing inspections and testing.Key Responsibilities:Perform complete layout inspections by measuring dimensions using precision instruments.Locate...

  • Quality Assurance Specialist

    3 days ago

    Waukesha, Wisconsin, United States Argus Technical Services Full time

    Job Summary:Argus Technical Services is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products by performing inspections and testing. This is a challenging and rewarding role that requires attention to detail, strong analytical skills, and...

  • Customer Support Specialist

    1 week ago

    Waukesha, Wisconsin, United States Cypress HCM Full time

    A leading manufacturing client in the Midwest is seeking a Customer Support Specialist to join their team. This role will involve acting as an account manager for current clients, handling email and phone inquiries, and providing technical support for aftermarket parts.Key Responsibilities:Respond to customer inquiries and provide technical support for...

  • Quality Assurance Specialist

    2 days ago

    Waukesha, Wisconsin, United States Argus Technical Services Full time

    Job Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at Argus Technical Services. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products and services.Key Responsibilities:Perform Gage Calibrations and manage the calibration systemDevelop Balloon drawings & export...

  • Technical Specialist I

    3 days ago

    Waukesha, Wisconsin, United States Paul Davis Restoration of SE W Full time

    At Paul Davis Restoration of SE W, we are seeking a skilled Technical Specialist I to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer service and have a strong background in building construction and restoration.The successful candidate will be responsible for representing the company's principles of...

  • Customer Support Specialist

    3 days ago

    Waukesha, Wisconsin, United States KHS USA, Inc. Full time

    About the Role:KHS USA, Inc. is a leading manufacturer of filling and packaging systems for beverages and liquid food. We are seeking a highly skilled Customer Support Specialist to join our team.The successful candidate will provide technical information and support for KHS USA parts sales orders. This will involve conducting technical research on part...

  • Customer Support Specialist

    6 days ago

    Waukesha, Wisconsin, United States Cypress HCM Full time

    A leading manufacturing client in the industry is seeking a Customer Support Specialist to join their team. This role will act as an account manager for current clients, handling email and incoming calls in the aftermarket parts department. The ideal candidate will be technically savvy and have a passion for maintaining current client relationships.Key...

  • Veterinary Support Specialist

    1 week ago

    Waukesha, Wisconsin, United States Patterson Full time

    Job SummaryPatterson is seeking a skilled Veterinary Support Specialist to join our team. As a key member of our organization, you will provide technical and clinical support to veterinary office staff and internal customers for a variety of equipment.Key ResponsibilitiesRespond to incoming technical and clinical application calls and emails regarding...

  • Imaging Support Specialist for IT Infrastructure

    2 days ago

    Waukesha, Wisconsin, United States TEKsystems Full time

    Job OverviewEstablished technology solutions provider TEKsystems is seeking an experienced Imaging Support Specialist to join their team. This role involves assisting with the imaging of laptops and workstations for a high volume of new hires, as part of a large-scale computer refresh project.Job SummaryAs an Imaging Support Specialist, you will be...

  • Veterinary Support Specialist

    1 month ago

    Waukesha, Wisconsin, United States Patterson Companies Full time

    Job SummaryWe are seeking a highly skilled Veterinary Support Specialist to join our team at Patterson Companies. As a key member of our team, you will provide technical and clinical support to internal staff and customers regarding anesthesia and monitoring equipment.Key ResponsibilitiesProvide technical and clinical support to internal staff and customers...

  • Veterinary Support Specialist

    1 week ago

    Waukesha, Wisconsin, United States Patterson Companies Full time

    About the RolePatterson Companies is seeking a highly skilled Veterinary Support Specialist to join our team. As a key member of our organization, you will provide technical and clinical support to our customers, ensuring they receive the best possible service.Key ResponsibilitiesProvide troubleshooting assistance to veterinary office staff and internal...

  • Veterinary Support Specialist

    4 weeks ago

    Waukesha, Wisconsin, United States Patterson Companies Full time

    Job Title: Veterinary Support SpecialistThis role provides technical assistance to veterinary office staff and internal customers for a variety of equipment, including ventilators, monitors, anesthesia machines, and more. The successful candidate will respond to customer inquiries via phone, email, and chat, and work collaboratively with manufacturers and...

Technical Support Specialist

2 months ago

Waukesha, Wisconsin, United States KHS USA INC Full time
Job Overview

KHS USA INC, a prominent subsidiary of Salzgitter AG, stands as a leader in the manufacturing of filling and packaging systems for beverages and liquid food. With a legacy of over 150 years, we pride ourselves on our innovative spirit and top-tier technologies. To maintain our esteemed position, we seek dedicated individuals who hold themselves to the highest standards of quality and performance.


Position Summary:

The Customer Support Technician (CST) plays a crucial role in delivering technical assistance and information for KHS USA parts sales orders. This position may also encompass additional responsibilities associated with the Engineering department.


Key Responsibilities:

  • Handle inquiries from KHS customers regarding aftermarket parts and rebuilds.
  • Conduct thorough technical research on part numbers related to sales orders.
  • Identify components of parts for specialized kits, which are collections of parts forming sub-assemblies.
  • Confirm part pricing in collaboration with the Customer Support Supervisor or Manager.
  • Recognize necessary updates for machine manuals and communicate these to the documentation team.
  • Occasionally input new part numbers into the Finesse system.
  • Assist in determining if customer requests fall under warranty coverage.
  • Support the identification of Engineering Change Requests and liaise with Engineering or other departments.
  • Perform parts lookup and retrieve drawings to facilitate purchasing processes.
  • Participate in a 24/7 on-call customer support line, potentially on a rotating schedule with other team members.


Candidate Profile:

  • Associate degree or equivalent from a two-year college or technical institution.
  • A minimum of five years of experience in customer service or parts sales for mechanical equipment, or a comparable combination of education and experience.


Employee Benefits:

  • Comprehensive Medical, Dental, and Vision insurance available after 30 days of employment.
  • Generous Educational Reimbursement program.
  • On-call premium of two (2) hours of overtime per customer call while participating in the 24/7 on-call program.
  • Company-sponsored Life and Disability Insurance.
  • Paid Time Off.
  • Ten (10) Paid Holidays annually.
  • 401K plan with Company Match.