Imaging Support Specialist for IT Infrastructure

3 days ago


Waukesha, Wisconsin, United States TEKsystems Full time
Job Overview

Established technology solutions provider TEKsystems is seeking an experienced Imaging Support Specialist to join their team. This role involves assisting with the imaging of laptops and workstations for a high volume of new hires, as part of a large-scale computer refresh project.



Job Summary

As an Imaging Support Specialist, you will be responsible for deploying and configuring new devices, ensuring a seamless user experience for end-users. This will involve working closely with the IT team to troubleshoot and resolve technical issues, as well as providing traditional desktop support on-site.



Top Skills and Qualifications

The ideal candidate will have:



  • 2+ years of experience in IT Support and Desktop Support
  • Proficiency in imaging tools, including PXE and SCCM
  • Strong Windows Troubleshooting skills
  • Excellent problem-solving and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively


Additional Skills and Qualifications

The successful candidate will also have experience with:



  • Remote Troubleshooting
  • Printer Support
  • Hardware support
  • Ticketing System Experience


Employee Value Proposition

This role offers a unique opportunity to work with a variety of individuals in IT, gaining knowledge and exposure to different systems and processes. You will have the chance to develop your skills in imaging and potentially gain more experience with SCCM through collaboration with the team.



Salary

The estimated salary for this role is between $60,000 and $80,000 per annum, depending on experience.



Benefits

TEKsystems offers a comprehensive range of benefits, including health insurance, retirement plans, and paid time off.


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