Guest Experience Expert

4 days ago


New York, New York, United States Smashburger Full time

Are you looking for a career that is fun, fast-paced, and rewarding? Do you have a passion for delivering exceptional guest experiences? If so, consider joining our team as a Guest Service Expert at Smashburger

Job Description

As a Guest Service Expert, you will play a critical role in ensuring that every guest has a memorable and enjoyable dining experience. You will be responsible for greeting guests, taking orders, serving food and beverages, handling transactions, and maintaining a clean and safe environment. Your primary goal will be to ensure that every guest leaves feeling valued and satisfied.

About Smashburger

At Smashburger, we pride ourselves on delivering high-quality food and exceptional service in a welcoming atmosphere. Our restaurants are designed to provide a unique and memorable dining experience to every guest. As a Guest Service Expert, you will be part of a dynamic team that is dedicated to exceeding our guests' expectations.

Responsibilities
  • Greet guests warmly and make them feel welcome
  • Take orders accurately and efficiently
  • Serve food and beverages in a timely manner
  • Handle transactions and maintain cash handling procedures
  • Maintain a clean and safe environment
Requirements
  • Must be at least 16 years old
  • Physical ability to stand for extended periods and lift up to 25 pounds
  • Able to work variable hours including nights, weekends, and holidays
  • Ability to follow all guidelines and procedures set forth by Smashburger

The estimated salary for this role is $12-$15 per hour, depending on experience. We offer competitive benefits and opportunities for advancement. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply.



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