Guest Experience Ambassador
6 days ago
We are seeking a highly skilled Guest Experience Ambassador to join our team at the Pursuit Collection. As a Front Desk Agent, you will be responsible for creating unforgettable experiences for our guests.
Our ideal candidate is a customer-focused individual with excellent communication skills and the ability to work well under pressure. With a strong attention to detail and a passion for delivering exceptional service, you will play a key role in ensuring our guests have an amazing time at the Denali Cabins.
The successful candidate will have one year of guest service or front desk experience, with a proven track record of providing outstanding service. They will be organized, self-motivated, and able to multitask with ease. In addition, they will possess excellent leadership skills and be able to work independently in a fast-paced environment.
In this role, you will be responsible for registering guests, maintaining accurate room inventories, and creating guest reservations. You will also be required to answer guest inquiries related to lodging or local attractions, sell Denali vendor products, and interact daily with guests and visitors in a positive demeanor.
Our company offers a range of benefits, including:
- A competitive salary of $17.00 per hour
- Free access to Pursuit attractions and 50% off for friends
- Discounts on hotel stays, dining, and retail
- Subsidized mental health and wellness resources
- Housing accommodations available with competitive rates
- Referral bonus available
We value diversity and inclusivity and are committed to creating a workplace that reflects the communities we serve. If you are passionate about delivering exceptional guest experiences and working in a dynamic environment, we encourage you to apply for this exciting opportunity.
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