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Employee Experience Manager

2 months ago

Dallas, Texas, United States TruePoint Communications Full time

About TruePoint Communications

We're a dynamic and award-winning agency that's passionate about propelling our people forward. As a leading provider of innovative solutions, we're committed to fostering a culture of excellence and growth.

Job Summary

We're seeking a highly skilled and detail-oriented Human Resources Coordinator to join our team. As a key member of our HR department, you'll be responsible for managing the entire employee lifecycle, from hiring to onboarding and beyond.

Key Responsibilities

  • Hiring and Recruitment
    • Identify and manage hiring pipelines, including job postings and applicant tracking systems
    • Perform background checks, screen candidates, and contact references
    • Inform applicants of job details, including duties, benefits, and schedules
    • Oversee hiring budget and provide reporting and metrics on recruiting
  • Employee Lifecycle Management
    • Maintain employment records and all paperwork related to hiring, transferring, promoting, and terminating
    • Own onboarding and exit processes and reporting on employee lifecycle
    • Process payroll and contractor payments, manage related platforms, and issue end-of-year tax forms
    • Manage 90-day and annual review processes
    • Oversee employee performance plans and documentation
    • Build and manage schedules for all shift work (monthly and quarterly)
    • Review and approve digital media time entry records
  • Policies and Compliance
    • Keep current on changes in federal and state legislation affecting TruePoint and its employees and advise Operations on appropriate employment policies across states
    • Inform employees of human resources policies, procedures, laws, and standards
    • Create, implement, and evaluate human resources and benefits processes, procedures, and structures and maintain and publish employee handbook and acknowledgments
  • Benefits Administration
    • Manage health and insurance programs, be first-line support to employees and vendors
    • Evaluate existing benefits and pricing and manage benefit vendor negotiations and contracts
  • General HR Support
    • Respond to queries and resolve HR issues in a timely and professional manner
    • Maintain or seek certifications as needed to support TruePoint
    • Proactively identify and implement effective processes and needs as the business scales

Requirements

  • 2-5 years relevant professional experience; Human Resources related bachelor's degree or additional HR training, or certification (i.e. SHRM) is a plus
  • High attention to detail; process-oriented and consistent with follow-up
  • Proactive, takes initiatives to innovate, prepare, and solve
  • Strong understanding of compliance and HR best practices