Contents Restoration Supervisor

2 weeks ago

Melbourne, Florida, United States Paul Davis Restoration of Central Florida Full time
Position Overview

The Contents Restoration Supervisor collaborates closely with the Fire/Contents Restoration Manager to oversee the contents team in the packing and cleaning of items affected by water, mold, fire, and smoke damage. This role is essential in providing support to homeowners during a difficult period.

Key Responsibilities:

  • Expertise in Encircle for generating comprehensive reports for clients
  • Knowledgeable about all Contents vehicles and their operational protocols
  • Possess forklift certifications for the movement of crates
  • Maintain and update the Crate Map and ESD APS as required
  • Conduct thorough inventory checks of consumables and report findings to the Manager
  • Perform quality assessments on cleaning tasks
  • Provide daily updates to the Manager and address any arising issues
  • Ensure adherence to safety standards across all job sites
  • Assist clients in completing the High Value worksheet
  • Train new employees in RMS, Encircle, and T Sheets
  • Accurately label all contents in English
  • Recognize when specialized cleaning methods or subcontractors are necessary
  • Possess knowledge in the repair of damaged contents
  • Sort contents accurately based on specific job requirements
  • Conduct initial site evaluations in the absence of the Manager
  • Support the Manager during on-site inspections
  • Engage with clients and address any job-related inquiries
  • Ensure the team remains focused and adheres to scheduled breaks for optimal efficiency
  • Input notes and photographs into RMS
  • Maintain FRST Certification with IICRC

Qualifications:

  • Strong communication skills in English
  • Valid driver's license with a minimum of three years of driving experience
  • High school diploma or GED equivalent
  • Minimum age requirement of 21
  • Ability to work in diverse conditions
  • Willingness to work occasional nights and weekends for emergency situations
  • Basic proficiency in computer applications
  • Experience with inventory management documentation
  • Prior experience in the restoration or construction industry is preferred

Benefits Offered:

  • Paid Time Off (PTO)
  • Company-paid holidays
  • Health, Dental, and Vision insurance coverage
  • Employer contributions to Simple IRA
  • Recognition programs for outstanding performance
  • Professional certifications and training expenses covered by the company
  • Referral program incentives
  • A positive company culture and a collaborative team environment

We are committed to being an equal opportunity employer. Our inclusive workplace provides opportunities to individuals regardless of race, gender, age, or any other characteristic. This job description may not encompass all responsibilities, and additional duties may be assigned as necessary.

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