Medical Assistant/Referral Coordinator
3 days ago
The Medical Assistant/Referral Coordinator plays a vital role in providing exceptional patient care and administrative support to our healthcare team. As a key member of our staff, you will be responsible for assisting with patient care management, executing administrative and clinical procedures, and ensuring seamless communication with patients, providers, and staff.
Key Responsibilities:
• Assist with patient care management, including processing referrals, scheduling appointments, and communicating with patients and providers.
• Execute administrative and clinical procedures, such as preparing patients for exams, taking vital signs, and performing EKGs.
• Provide exceptional customer service, responding to patient inquiries, and resolving issues in a timely and professional manner.
• Maintain accurate and up-to-date patient records, including medical history, test results, and treatment plans.
• Collaborate with healthcare providers to ensure accurate and timely communication of patient information.
• Participate in quality improvement initiatives to enhance patient care and satisfaction.
Requirements:
• Successful completion of an accredited medical assisting program or equivalent experience.
• Certification/registration with a recognized medical assisting organization, such as AAMA, AMT, or NCMA.
• Basic life support certification through American Heart Association.
• Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive patient information with discretion.
• Basic computer skills and proficiency in electronic medical records systems.
What We Offer:
Baptist Health Care is committed to providing a supportive and inclusive work environment that fosters growth and development. As a Medical Assistant/Referral Coordinator, you will have the opportunity to work with a talented team of healthcare professionals, develop your skills and expertise, and make a meaningful difference in the lives of our patients.
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