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Medical Assistant-Referral Coordinator

1 month ago

Pensacola, Florida, United States Baptist Health Care Full time
Job Summary

The Medical Assistant-Referral Coordinator is responsible for assisting with patient care management, executing administrative and clinical procedures. This role provides exceptional medical care that meets each patient's physical, mental, and emotional needs.

Key Responsibilities
  • Provide administrative and clinical assistance to physicians, mid-level practitioners, nurses, and patients while adhering to a prescribed treatment plan in accordance with established policies and procedures.
  • Process, follow up, and communicate with patients for referrals and/or procedure orders generated by providers.
  • Initiate authorization for patient services and maintain knowledge of insurance coverages.
  • Document all phone calls, messages, and interactions with patients and insurance companies in the patient's chart or applicable order systems.
  • Obtain prior authorizations for all appointments and procedures.
  • Update patient demographics in the practice management system.
  • Receive and route incoming telephone calls in a prompt, courteous, and professional manner.
Requirements
  • High School Diploma or Equivalent Required
  • Technical Diploma/Certificate Medical Assisting, Military trained corpsmen Required
  • One year out of the last three years medical assistant experience is required in lieu of medical assistant program or military training program.
  • Registered Medical Assistant (ARMA) Upon Hire Required or Certified Medical Assistant (CMA_AAMA) Upon Hire Required or Medical Assistant (NCMA_NCCT) Upon Hire Required or Medical Assistant (CMAS_NAHP) Upon Hire Required or Clinical Medical Assistant (CLMA_NHA) Upon Hire Required or Medical Assistant (RMA_AMT) Upon Hire Required and Medical Assistant Membership (AMT) Upon Hire Required
  • BLS for Healthcare Providers (BLS) American Heart Association within 30 Days Required
About Us

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama.

The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network.

With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.