Retail Store Department Head
6 days ago
Job Summary:
The Department Head performs a range of duties to meet the needs of customers and the business. This role is responsible for merchandising and maintaining the sales and stock room areas of their assigned department(s) according to company policies and procedures.
Key Responsibilities:
- Maintain merchandising standards for all assigned areas
- Restock assigned department(s)
- Merchandise new items according to company guidelines
- Ensure all customers receive the best possible service on the sales floor and at the point of sale
- Act in compliance with all Company policies and procedures
- Handle all transactions and corresponding documentation according to company standards
- Provide timely communication to store leadership on any opportunities for improvement
- Address and resolve any issues in order to keep department(s) organized and safe for customers and associates
- Support the training of all existing and new store associates
- Operate a cash register as needed
Requirements:
- Prior retail merchandising, customer service and/or cashier experience in other retail environments preferred
- Basic math and reading skills, legible handwriting, and good verbal and written communication skills
Attributes:
- Effective Communicator: You possess strong communication skills and have the ability to build and maintain a culture of trust and respect.
- Team Oriented: You are capable of embracing the ideas of others (even if they conflict with your own) for the sake of the company and client.
- Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
- Passionate: You must be passionate about online collaboration and ensuring our clients are successful.
Work Environment:
- Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
- Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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