Customer Service Representative

4 days ago


Palmer, Alaska, United States Rebel Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.

Key Responsibilities
  • Customer Service: Greet customers in a friendly and professional manner, respond to customer inquiries, and resolve customer complaints in a timely and effective manner.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
  • Sales and Inventory Management: Assist with sales and inventory management, including receiving and stocking merchandise, processing transactions, and maintaining accurate inventory levels.
  • Team Collaboration: Work collaboratively with other team members to achieve sales and customer service goals, and provide support and assistance as needed.
Requirements
  • High School Diploma or Equivalent: Required.
  • Excellent Communication Skills: Ability to communicate effectively with customers, team members, and management.
  • Basic Math Skills: Ability to perform basic math calculations, including handling cash and operating a cash register.
  • Physical Demands: Ability to stand for long periods, lift up to 30 pounds, and perform other physical tasks as required.
What We Offer
  • Competitive Pay and Benefits: We offer a competitive hourly rate and a comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth, including training and development programs.


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