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    Job SummaryThree Bears Alaska, Inc. is seeking a highly skilled Customer Service PIC to oversee team members, coordinate activities, and uphold standards for the Front-End department. This role involves ensuring a high level of productivity and customer service, as well as supervising front-end members.Key Responsibilities Greets customers, answers...

Grocery PIC

2 months ago


Palmer, United States Three Bears Alaska Inc Full time
Job DescriptionJob Description

Role Description

Grocery PICs stock, straighten and clean department, provide customer service and schedule and supervise team members within department. This role includes ordering regularly stocked merchandise for the department and assuming responsibilities of the Assistant Store Manager in the absence of the Assistant Store Manager.

Required Skills/Abilities:

  • Follows merchandising standards and practices.
  • Aligns product, collects and returns stray items, stocks to maintain high product levels.
  • Rotates merchandise.
  • Checks for accurate signage.
  • Hangs and replaces computer generated product signs.
  • Uses box knife to cut boxes for display/accessibility of product and to cut twine or shrink-wrap from pallet.
  • Stocks opened cases on shelves.
  • Moves and positions pallets of merchandise using manual pallet jack.
  • Stacks product from partial pallets onto full pallets.
  • Communicates with supervisors and managers to determine merchandising plan and priorities.
  • Writes list of products to be brought from steel, by forklift driver, for stocking.
  • Provides prompt and courteous customer service.
  • Answers phones, directs customers to product, and assists customers with product information.
  • Cleans department by sweeping, mopping, spraying, wiping, and dusting.
  • Stocks supplies, empties trash, and operates trash compactor and cardboard baler.
  • Works with vendors to ensure proper order quantities and rotation.
  • Project sales and schedule labor to comply with established and/or directed standards.
  • Assists in other departments of the store as necessary.
  • Operate cash register, hand-held/tabletop scanners, conveyor belt, carts, flatbeds, trash compactor, cardboard baler, electronic order gun.
  • Performs other functions as necessary or assigned.

Experience/Education:

  • A High School Diploma or GED is preferred.
  • Customer Service Skills Preferred

Company Description

Three Bears Alaska is a family-owned chain of Alaskan grocery stores with so much more. We are committed to providing customers with quality goods and services at the lowest possible price. We strive to meet the needs of our customers by offering a diverse range of products and exceptional customer service. With multiple locations throughout Alaska, Three Bears Alaska, Inc. is dedicated to serving the local community and creating a positive shopping experience.

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Colonial Life Elective Benefits
  • 401(k)
  • Paid time off
  • Holiday Pay

Pay Range: Starting at $21.00 (DOE)

Schedule:

  • Part-time
  • Full-time
  • Evening, Weekends and Holidays are required.

Office Location and Travel:

  • LOCATION: In person
  • Reliably commute or planning to relocate before starting work (Required)

Working Environment
Work is performed in a store setting with ability to speak and receive phone communications often. Work requires computer usage with strength, dexterity, coordination and visual acuity to use keyboard and video display terminal and other office equipment. Continuously standing, walking, reaching at/below shoulders, frequently lift/carry up to 20 pounds below waist, up to 50 pounds at waist/chest and occasional lifting of up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.