Senior Customer Support Technician
3 days ago
eShow has been a trusted partner for event managers and personnel since 1996, helping them run thousands of events worldwide. We're dedicated to providing innovative solutions that help our clients succeed. If you're passionate about delivering exceptional customer service and have a knack for technical troubleshooting, we'd love to hear from you
About the Role:
This Technical Support Specialist position requires a strong background in customer service, technical troubleshooting, and software/hardware expertise. You'll work closely with internal teams to resolve complex technical issues, collaborate with clients and exhibitors, and maintain a deep understanding of eShow's products and services. In this role, you'll have the opportunity to grow your skills, develop new expertise, and make a real impact on our clients' success.
Responsibilities:
- Deliver exceptional customer service to clients and exhibitors
- Troubleshoot technical issues related to software and hardware
- Collaborate with internal teams to resolve complex problems
- Stay up-to-date on technology innovations and trends
- Contribute to the development of eShow's products and services
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