Customer Service Associate
3 days ago
We are seeking a highly motivated and dependable Customer Service Associate to join our team at Par Logistics, Inc. in South Barrington, IL.
This role requires strong communication skills, attention to detail, and the ability to work well under pressure. The ideal candidate will have a minimum of 5 years of solid work experience, preferably in customer service.
The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.
Key Responsibilities- Answering phone calls from customers and drivers
- Contacting drivers and customers to obtain and provide ETA's every 4 hours
- Confirming drivers are loaded/unloaded promptly and with the correct freight
- Communicating any issues to the customer and load planner immediately
- Updating load status using websites and computer programs
To be successful in this role, you must possess:
- A High School Diploma
- Minimum 5 years of solid work experience, preferably in Customer Service
- Excellent communication and problem-solving skills
- Ability to multitask and prioritize tasks effectively
- Flexibility and adaptability in a fast-paced environment
As a valued member of our team, you will enjoy:
- A competitive salary range of $45,000 - $60,000 per year
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Ongoing training and development opportunities
- A dynamic and supportive work environment
Par Logistics, Inc. is one of the largest Landstar agencies operating out of South Barrington, IL. We pride ourselves on providing exceptional service and communication to our customers, with a revenue growth rate exceeding $100 million in the next 3-5 years.
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