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Front of House Team Member

2 months ago

Philadelphia, Pennsylvania, United States Menus and Venues Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Menus and Venues. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer experiences and ensuring the highest standards of service in our dining rooms.

Key Responsibilities
  • Customer Service: Provide warm and sincere interactions with every customer, ensuring their needs are met and exceeded.
  • Order Taking and Payment Processing: Accurately and efficiently process customer orders and payments, maintaining a high level of accuracy and attention to detail.
  • Inventory Management: Monitor and maintain inventory levels, ensuring that products are always available and presented in a clean and appealing manner.
  • Team Collaboration: Work closely with colleagues to achieve team goals, share knowledge, and provide support when needed.
  • Loss Prevention: Maintain a high level of awareness and take proactive steps to prevent loss and ensure the security of our assets.
  • Environmental Stewardship: Maintain a clean and safe environment, adhering to health and safety guidelines and ensuring that our facilities are always presented in a clean and welcoming manner.
  • Product Knowledge: Develop and maintain a strong understanding of our products and services, enabling you to provide expert recommendations and advice to customers.
Requirements
  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to interact effectively with customers, colleagues, and management.
  • Attention to Detail: Demonstrate a high level of attention to detail, ensuring accuracy and precision in all aspects of your work.
  • Teamwork and Collaboration: Be a team player, willing to work collaboratively with colleagues to achieve shared goals and objectives.
  • Adaptability and Flexibility: Be flexible and adaptable, with the ability to work effectively in a fast-paced environment and respond to changing circumstances.
  • Physical Demands: Be able to work in a standing position for extended periods, with the ability to lift, bend, and move as required.
What We Offer

Menus and Venues offers a comprehensive range of benefits and perks to our employees, including competitive compensation, comprehensive health and wellness programs, and opportunities for career growth and development.