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Aftermarket Business Development Specialist

1 month ago

Houston, Texas, United States Ruhrpumpen, Inc. Full time
Job Description

At Ruhrpumpen, we value innovation, dynamism, and creativity. Our team is dedicated to making a difference and building careers.

The Aftermarket Business Development Specialist will be responsible for generating incremental aftermarket business in the US by identifying new spare parts and services opportunities. This will involve building relationships within the industry and obtaining pump installation information to establish an effective aftermarket sales strategy.

Main Responsibilities:

  • Maximize customer uptime by developing parts and price lists with customers based on confirmed installation lists.
  • Provide input to define and develop strategic offerings for current and new aftermarket products and services customers.
  • Review products and price lists to proactively meet customer needs and win back customers from historical installation lists.
  • Provide a complete existing installation list to marketing and sales teams.
  • Recommend spare parts to customers based on pump requirements and installation lists.
  • Support sales business efforts by traveling with sales teams to develop and sell parts.
  • Develop and maintain active relationships with key buying influences at all levels within the customer's organization.
  • Establish and maintain good communication with outside sales engineers, aftermarket, and distributor sales channels to identify and maximize parts growth opportunities.
  • Interact with sales and aftermarket teams to implement and develop account-specific strategies within key customers.
  • Provide excellent customer service by agreeing on meetings with customers and scheduling them to proactively address and meet their needs.
  • Create an onsite installation list to develop specific parts lists for each account.
  • Implement QR code plate campaigns to identify and work with customers to apply QR codes to all pumps in operation on site.

Requirements:

  • Degree in Business Management, Engineering, or equivalent.
  • Previous business experience.
  • Excellent communication skills.
  • Strong skills to build relationships.
  • MS Office Products.
  • Analytical thinking and problem-solving skills.
  • Availability and willingness to travel within the US up to 50% of the time.
  • ERP Baan experience (desired).
  • Experience with rotating equipment (desired).