Senior Learning Experience Designer

4 days ago

Charlotte, North Carolina, United States Spectrum Full time
About the Role

Spectrum is seeking a highly skilled Senior Instructional Designer to join our team. As a key member of our Learning and Development department, you will be responsible for designing, developing, and maintaining curricula and programs used to train employees in a variety of functions.

Key Responsibilities
  • Collaborate with leadership teams and business subject matter experts to design engaging learning experiences that enhance business performance.
  • Partner with the business to create clear learning objectives in support of business goals.
  • Design and develop high-quality learning content to meet the needs of the supported audience.
  • Conduct reviews of training materials to ensure learning objectives are met.
  • Provide enhancements and revisions to existing materials based on SME/Stakeholder feedback.
  • Maintain current knowledge of latest industry tools and processes.
  • Collaborate with assigned L&D Staff, Manager(s) and/or Director(s) to create quality training deliverables.
  • Actively participate and/or facilitate in in-person or virtual meetings as needed to support learning projects.
  • Maintain accurate status of projects, milestones, and tasks in the team project tracking tool.
  • Facilitate in-person or virtual 'train the trainer' sessions.
  • Diagnose and escalate risks to design projects to appropriate L&D leaders and stakeholders.
  • Collaborate with leadership teams and business subject matter experts to design large-scale, engaging learning experiences that enhance business performance, with minimal support.
  • Design and develop comprehensive learning solutions, incorporating multiple deliverables (online, video, simulations, Instructor-led, Virtual, etc.), to meet business and performance objectives.
  • Develop storyboards to support eLearning design.
  • Manage all functions of eLearning design, including storyboarding, scripting, assessment, and multi-media inclusion.
  • Create and implement evaluation plans to demonstrate business impact of training initiatives.
  • Achieve and model team quality standards in all aspects of learning design while managing 3-5 projects at a time.
  • Proactively partner with internal customers to determine performance and training needs.
  • Design instruction that reflects an understanding of the diversity of learners and groups of learners.
  • Manage external resources to maximize cost effectiveness and quality.
  • Apply business skills to managing instructional design.
  • Promote collaboration, partnerships, and relationships among the participants of a project.
  • Serve as a mentor and/or knowledge resource to less experienced designers.
  • Model the adoption of ongoing improvements in team processes and standards.
  • Develop partner relationships with SMEs and stakeholders to ensure that training meets expectations beyond initial implementation.
Requirements
  • Ability to read, write, speak, and understand English.
  • Critical thinking and analytical skills.
  • Ability to prioritize and organize effectively.
  • Ability to communicate orally and in writing in a clear and straightforward manner.
  • Ability to communicate with all levels of management and company personnel, including Executives.
  • Ability to deal with the public in a professional manner.
  • Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
  • Ability to leverage advanced and emerging digital learning tools, delivery methods, and platforms.
  • Ability to provide guidance and support to others on using designated technology to perform tasks.
  • Ability to select most effective tools, delivery methods, and platforms based on internal customer needs.
  • Ability to develop technical skills to increase personal capabilities, speed, and quality of learning interactions.
Education and Experience
  • Bachelor's degree in Education, Adult Learning, or equivalent experience.
  • Instructional Design and development experience - 4+ years.
  • Project management - 3+ years.

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