Personal Lines Insurance Representative

1 month ago


Lebanon, Missouri, United States First State Community Bank Full time
Job Details

Job Location
Lebanon, MO

Position Type
Full Time

Job Shift
Day

Job Category
Insurance

Description

We are seeking a skilled and customer-focused Personal Lines Customer Service Representative to join our team. As a key member of our insurance team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring seamless policy management.

Responsibilities

Professionalism
  • Engage with customers, colleagues, and supervisors with a high level of professionalism and respect.
  • Maintain confidentiality in all dealings with clients and within the agency.

Accountability
  • Review all activities and follow-ups daily to ensure accuracy.
  • Review and process all assigned documents within the prescribed processing times.

Initiative
  • Prepare renewal information for producers and account managers on a timely basis.
  • Maintain accurate contact information for each client in the management system.

Adaptability
  • Prepare policy change requests online using email from AMS and create activity/follow-up.
  • Work with account managers and senior account managers to review and update monthly reports distributed by accounting.

What You Can Expect

  • A competitive pay and benefits package, including a variable compensation program based on team performance.
  • A 401(k) plan with a generous employer match benefit.
  • Helpful, qualified, and available leadership.
  • A caring and stable work environment.

Qualifications

  • Excellent customer service skills.
  • Proficiency in Microsoft Office.
  • Exceptional written and verbal communication skills.
  • A valid Property and Casualty insurance license.
  • A strong sense of punctuality and attendance.
  • A high school diploma or equivalent.

Additional Information

As a First Stater, you will be part of a dynamic team that values hard work, teamwork, and a commitment to excellence. If you are a motivated and customer-focused individual who is passionate about making a difference in the lives of our customers and communities, we encourage you to apply.

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