Commercial Insurance Customer Service Representative

3 weeks ago


Lebanon, Tennessee, United States Don Scott Insurance, Inc Full time
Job Description

At Don Scott Insurance, Inc, we're seeking a skilled Commercial Insurance CSR to join our team. As a key member of our customer service team, you'll be responsible for delivering exceptional service to our clients, ensuring their commercial insurance needs are met with precision and care.

Key Responsibilities:

  • Communicate with clients to understand their insurance requirements and provide tailored solutions.
  • Process policies and handle claims efficiently and accurately.
  • Assess risks associated with various businesses to determine appropriate coverage.
  • Maintain accurate records of client interactions, policy details, and claims.
  • Provide ongoing support to clients, addressing inquiries and resolving issues promptly.

Requirements:

  • A Property & Casualty insurance license is required.
  • Professional phone etiquette.
  • Great Customer Service Skills.
  • Works well with other employees and is a team player with a positive attitude.
  • Strong communication skills, both oral and written.

Benefits:

  • Annual Base Salary + Commission
  • Paid Time Off (PTO)
  • Disability Insurance
  • Mon-Fri Schedule
  • Life Insurance
  • 7 hour work day
  • Evenings Off
  • Closed for Holidays
  • Hands on Training
  • Work from Home


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