Patient Services Coordinator

2 days ago


Portland, Maine, United States MaineGeneral Health Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Services Representative to join our team at MaineGeneral Health. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our clinical departments.


Key Responsibilities
  • Scheduling and Coordination: Schedule appointments, collect insurance information, and maintain patient records with accuracy and efficiency.
  • Communication and Liaison: Facilitate communication between healthcare providers, patients, and families, ensuring seamless coordination of care.
  • Clinical Support: Provide administrative support to clinical departments, including data entry, filing, and other tasks as needed.
  • Customer Service: Deliver exceptional customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a timely and professional manner.

Requirements and Qualifications
  • Strong Analytical and Problem-Solving Skills: Ability to analyze complex situations, identify solutions, and implement effective resolutions.
  • Proficient in Microsoft Office Suite: Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Excellent Interpersonal and Communication Skills: Ability to communicate effectively with diverse groups, including patients, families, healthcare providers, and colleagues.
  • Flexibility and Adaptability: Ability to adapt to changing priorities, work in a fast-paced environment, and maintain a positive attitude in the face of challenges.

Benefits and Career Mobility

MaineGeneral Health offers a comprehensive benefits package, including health, dental, and vision insurance, as well as opportunities for career growth and development. Our team is committed to supporting your professional growth and helping you achieve your career goals.


We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional patient care and are looking for a rewarding career opportunity, we encourage you to apply.



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