Cybersecurity Threat Support Specialist

1 week ago


Tempe, Arizona, United States Sentinel Offender Services Full time

At Sentinel Technologies, Inc., we offer a competitive salary of $85,000 per year.

About the Job

The Cybersecurity Support Analyst role is responsible for supporting, administering, troubleshooting, repairing, and escalating customer issues across various technologies with a security focus.

This position can be remote but requires occasional on-site support at our Tempe, AZ location. The ideal candidate will have excellent written and verbal communication skills to effectively assist customers.

Key Responsibilities:
  • Support and administer security-focused technologies.
  • Troubleshoot and repair customer issues.
  • Escalate complex problems to ensure timely resolutions.
Requirements

To succeed in this role, you must possess:

  • A strong understanding of security protocols and technologies.
  • Excellent communication and problem-solving skills.
  • Ability to work remotely with occasional on-site visits.


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