Bilingual Training Coordinator

2 weeks ago

Rutland, Massachusetts, United States Devereux Advanced Behavioral Health Full time

*This position is not remote.

Compensation:

  • $49,275.20-$58,253.73
  • Experience credit applied in addition to base pay

Benefits & Rewards:

  • 24 vacation days (increases with years of service)
  • 8 sick days
  • Quality low-cost benefits (you can view our plans by visiting )
  • 403(b) plan with employer match/contribution
  • Employee Assistance Program
  • Interested in advancing your career? Devereux is proud to offer ASCEND - the first career accelerator program exclusively designed to give behavioral healthcare workers - the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes 100% of tuition covered (up to $15k reimbursed annually for undergraduate and $25k reimbursed annually for graduate) and student loan repayment Learn more here

If you have a passion for training and onboarding new employees, you will thrive as a Bilingual Training Specialist at Devereux. This role allows you to leverage your interpersonal and instructional skills to foster the success of others.

In response to the humanitarian crisis at America's ports of entry, Devereux provides short-term shelter care services for unaccompanied children who have arrived in the United States without a parent or legal guardian. Devereux is committed to delivering high-quality, trauma-informed residential and educational services for these children, ensuring their social and emotional well-being. We also prioritize immediate physical healthcare, including pediatric, dental, and nutritional support for every child.

Devereux's ultimate objective is to ensure that every unaccompanied child receiving our services is successfully and promptly placed into the loving care of their family sponsor. During their stay with us, we strive to provide best-in-class medical, therapeutic, recreational, and educational services tailored to address the traumas they have experienced during their migration journey. This is a high standard to uphold, and we have begun collaborating with leading legal defense nonprofits to guarantee that children in our care have access to the finest immigration advocates and support available.

Position Overview

As the Training Specialist, you will support our Devereux Massachusetts Learning department by facilitating the onboarding and development of new employees in the Unaccompanied Children's Services (UCS) Program within their initial 90 days of employment, along with providing ongoing training and refreshers. This role includes, but is not limited to, ensuring the implementation and documentation of all learning received throughout orientation.

  • Deliver ongoing education and training in compliance with all Office of Refugee Resettlement - Division of Health for Unaccompanied Children (ORR-DHUCs) policies and guidelines ORR standards.
  • Ensure learning needs are met in accordance with all licensing/governing agencies on a monthly basis and identify ways to motivate employees for completing their learning paths.
  • Update and maintain complete and accurate learning records for all ORR employees. Meet with ORR inspectors to review/discuss records.
  • Monitor and document learning events within the learning management system (LMS) to ensure compliance. Utilize learning management reporting to assess and communicate trends locally and with national stakeholders.
  • Collaborate with Shelter Program Team and National Learning Team.
  • Observe and document staff/individual interactions and provide prompt feedback to staff and their supervisor in person and in writing regarding performance and program consistency with learning and competency standards.

Qualifications:

  • Bachelor's degree in a relevant field (behavioral health, child welfare, adult learning, etc.), Master's degree preferred.
  • Minimum two (2) years of experience in a behavioral health/child welfare setting.
  • Minimum three (3) years of experience as a trainer or presenter for adult learners.
  • Must be bilingual in English and Spanish.

Additionally:

  • Fully immunized/vaccinated (or have a medical/religious exemption) for Varicella, MMR, TdAp, Influenza prior to starting.
  • Must be 21 years of age or older (per licensing standards)
  • Valid driver's license
  • Devereux conducts a very thorough background check process to ensure the safety of the children in our care.
  • Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse and will cooperate with the authorities to the fullest extent possible.

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