Business Operations Lead

1 month ago

New York, New York, United States Fora Full time
About Fora

Fora is a pioneering travel agency that's redefining the role of travel advisors in the modern era. Our cutting-edge platform combines innovative technology, personalized training, and a vibrant community to empower travel enthusiasts and professionals alike to turn their passion into a thriving business.

Our mission is to enable 100,000 entrepreneurs to transform their love for travel into a fulfilling full-time or part-time career, offering unparalleled flexibility, autonomy, and support. We believe that everyone, from seasoned travel professionals to first-time entrepreneurs, can build a career that's both profitable and aligned with their passions.

Our Platform

Fora's platform offers a comprehensive suite of tools and resources, including:

  • Best-in-class training programs to help agents develop expert knowledge and skills.
  • A powerful suite of tools for booking, client management, and marketing, ensuring agents can focus on delivering exceptional travel experiences.
  • Access to an engaged community of fellow advisors, fostering collaboration, support, and shared learning.
  • Exclusive partnerships with top travel brands, providing access to competitive rates, perks, and experiences that elevate advisors' offerings.
The Role

The Business & International Operations (BIO) team is responsible for creating new business units at Fora. As a key member of this team, you will lead the end-to-end process from concept to execution, working closely with cross-functional teams to launch and run a new business. This is a strategic leadership role that requires strong entrepreneurial instincts, operational excellence, and the ability to navigate complex challenges.

Key Responsibilities

As a Business & International Operations Lead, you will be responsible for:

  • Leading the identification and evaluation of new business opportunities that align with Fora's core competencies, customer needs, and long-term vision for transforming the modern travel experience.
  • Conducting in-depth market research, competitive analysis, and feasibility studies to assess market trends, consumer behavior, and potential challenges.
  • Developing comprehensive business plans and roadmaps for launching new business units, detailing strategic goals, key milestones, KPIs, and success metrics.
  • Driving the execution of product and service launches by creating detailed project plans, effectively managing resource allocation, and coordinating cross-functional teams.
Requirements

To be successful in this role, you will need:

  • Total experience of 6-10+ years in professional environments, combining structured and entrepreneurial settings.
  • Outstanding communication and interpersonal skills, with the ability to influence stakeholders at all levels of the organization.
  • Demonstrated capacity to exercise sound judgment in a rapidly evolving travel landscape.
  • A strong data-driven mindset with the ability to analyze market trends, operational metrics, and customer behavior.
  • Proven ability to manage multiple high-priority projects simultaneously in a dynamic, fast-paced environment.
Compensation

Compensation for this role can vary widely depending on experience, with an indicative range of $140k-$180k + equity. Additional benefits include unlimited vacation, health insurance, dental and vision insurance, and a 401k plan.

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