Commercial Security Systems Technician

2 weeks ago

Canton, Ohio, United States Allied Universal® Technology Services Full time
Overview

Joining Allied Universal® Technology Services means becoming part of one of the most rapidly expanding security systems integrators in North America. You will have the opportunity to advance your career in a vibrant, fast-paced, and diverse environment that merges cutting-edge technology solutions—including electronic access control, video surveillance, alarm monitoring, emergency communications, robotics, drones, and other innovative smart technologies—with physical security measures to protect our clients and communities. We provide a variety of career paths, including service technician roles, installation technician positions, security installation opportunities, engineering roles, and project management jobs. Begin your journey with us today We offer comprehensive benefits including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, and additional perks for most full-time roles.

Job Description

Responsibilities of a Commercial Security Systems Technician:

The Commercial Security Systems Technician is tasked with servicing, maintaining, repairing, and troubleshooting access control systems and IP-based video surveillance equipment. This includes, but is not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, both wired and wireless systems, and intercom systems.

  • Travel to various client locations to service, repair, troubleshoot, and diagnose issues with access control systems and IP-based video security equipment, including:
    • (Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems)
  • Identify and resolve installation issues efficiently while adhering to company standards; ensure physical security systems are operational and compliant with relevant building codes.
  • Maintain accurate documentation for tracking service-related issues.
  • Exhibit proficiency in the safe operation of hand and power tools, as well as analog and digital testing equipment.
  • Demonstrate the ability to read and interpret electrical schematics, CAD drawings, and related documents for low voltage applications.
  • Foster and maintain effective working relationships with both internal and external clients.
  • Provide remote diagnostic support via phone and online platforms.
  • Utilize a company-issued vehicle to travel to client sites for service delivery.
  • Perform additional duties as assigned by Operations Management.

Required Knowledge and Skills:

  • High School Diploma, Vocational School certification, or equivalent experience required.
  • A minimum of 2 years of field experience is preferred.
  • Familiarity with software such as Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh, or ONSSI is advantageous.
  • Possession of state-specific licensing (e.g., Class D or Alarm Installer) or the ability to obtain a license upon hiring.
  • Understanding of Windows operating systems and overall IT network structures.
  • A proactive and skilled individual who consistently upholds the core values of Allied Universal® Technology Services.
  • Ability to meet deadlines and thrive in a fast-paced environment with minimal supervision.
  • Strong communication skills for effective interaction with both internal and external stakeholders.
  • Availability for scheduled on-call duties to respond to emergency service requests.
  • Excellent troubleshooting skills along with mechanical and electronic aptitude.
  • Capable of lifting up to 50 lbs and working at heights of up to 16 feet.
  • Ability to work independently or collaboratively as part of a team.
  • Proficient verbal and written communication skills.

Benefits:

  • Comprehensive medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in the company’s 401(k) or Supplemental Income Plan, subject to eligibility criteria.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time accrued at a rate of 3.08 hours biweekly, with unused vacation paid out only as required by law.
Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other characteristic protected by law.

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