Co-Occurring Case Manager III, Discharge Planner
4 weeks ago
Location: Norfolk, VA
Job Type: Permanent Full-time
Department: Community Services Board
Division: Community Support Services
Opening Date: October 22, 2024
Closing Date: November 1, 2024 11:59 PM Eastern
Job Summary:The Norfolk Community Services Board (NCSB) is seeking a Co-Occurring Case Manager III - Discharge Planner to coordinate with MHCM, ACT, and other departments whose clients are found to be inpatient in the "Point Click Care" portal. The successful candidate will work with these clients and CSB providers to ensure stability and support is provided to clients discharging from the hospital.
Key Responsibilities:- Review inpatient hospitalization portal daily to determine which clients are receiving CSB services and require discharge planning support.
- Contact the various CSB departments where the client is hospitalized to inform them of their admission.
- Coordinate with the discharge planner/social worker and begin the discharge planning process.
- Ensure active ROI in place for the hospital.
- Send a request for medical records as soon as the client is out of the hospital to have in place for their post-hospitalization discharge appointment.
- Visit the Community Support Services' clients in the hospital within a few days of admission to check on them, begin discharge planning, and coordinate their care.
- Coordinate with the case managers from the various departments to determine how to optimally assist the client with discharge planning without overlapping services.
- Link the client to services, resources, and supports to support them prior to discharging from the hospital.
- Follow the discharge recommendations from the hospital and link client to services needed.
- Assist the individual directly with obtaining needed resources.
- Contact family or significant others to promote support and stability of client discharging from the hospital.
- Provide practical counseling and education to guide the client in problem-solving strategies and to develop a supportive therapeutic relationship.
- Bachelor's degree in a human services field.
- Two years experience in a human services field related to the areas of assignment.
- Some assignments may also require specific experience working with various types of client populations.
- Experience in mental health, to include work in case management and experience with individuals with serious mental illness and substance abuse disorders.
- Valid Driver's License may be required depending on assignment.
- Certification in basic first aid and CPR, depending on area of assignment.
- Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for new hires.
- Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
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