Case Manager III for PATH

4 days ago


Norfolk, Virginia, United States ACI Federal Defunct Full time
Job Description

ACI Federal is seeking a highly skilled Case Manager III to join our team in Norfolk, VA. As a Case Manager III, you will be responsible for providing street and site outreach to homeless adults with serious mental illness, assisting consumers in accessing needed psychiatric treatment, housing, medical, social, educational, vocational, and other supports necessary to meeting basic needs.

Key Responsibilities:
  • Conduct street outreach to homeless individuals in Norfolk, VA, and attempt to develop relationships with persons experiencing homelessness.
  • Determine eligibility for PATH enrollment and enroll as appropriate, developing a Plan of Action based on assessment information in collaboration with the consumer and, if appropriate, family or significant others.
  • Link to services, resources, and supports specified in the Plan, including psychiatric treatment, housing, entitlements, medical care, food, skill training, etc.
  • Assist the individual directly, which may include transportation, for the purpose of obtaining needed resources, and advocate for the consumer in order to procure needed resources or services, while empowering the individual to be as independent as possible.
  • Coordinate services and service planning with other providers within the company and with other agencies, and private providers, such as psychiatric hospitals, counselors, vocational programs, doctors, etc., and obtain clinical documentation from other providers to ensure continuity of care.
  • Make contact with family or significant others to promote implementation of ISP and community stability.
  • Monitor progress, service delivery, physical and mental stability, and consumer satisfaction by providing monthly service to all individuals on assigned caseload, and provide increased frequency of service whenever clinically indicated.
  • Provide practical guidance and education to guide the individual in problem-solving strategies and to develop a supportive therapeutic relationship, including encouraging compliance with treatment, discussing relapse prevention strategies, stress management, etc.
  • Maintain chart documentation that is in compliance with agency guidelines and state regulations, ensuring that documentation substantiates billing by completing documentation and submitting filing within 72 hours of providing the service.
  • Comply with regulations for HIPAA, mandated reporting of abuse, and neglect, consumer confidentiality, and other consumer rights.
  • Maintain clinical data, in accordance with agency requirements, for consumers on assigned caseload.
  • Attend agency staff meetings, case review meetings, supervisory meetings, and training as required.
  • Perform other related duties as assigned.
Requirements:
  • Bachelor's degree in a human service field.
  • Two years' experience in mental health and homelessness.
  • Possession of a valid driver's license and an acceptable driving record as reported by the Department of Motor Vehicles.
  • Certificate of completion for peer specialist training.
Work Environment:

This position requires management of a number of competing work priorities in a time-restricted environment, working with a challenging population, often from diverse backgrounds experiencing homelessness, mental illness, and/or substance abuse issues. The work environment is fast-paced, and the ability to work independently with minimal supervision is essential.

Benefits:

ACI Federal offers a competitive salary of $24.00 per hour, full-time benefits, and a flexible schedule. The ability to commute to Norfolk, VA, is required, and relocation to Norfolk, VA, 23513, is preferred.



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