Mental Health Case Manager III

18 hours ago


Norfolk, Virginia, United States ACI Federal Full time
Job Summary

We are seeking a highly skilled Mental Health Case Manager III to join our team at ACI Federal. As a key member of our outreach team, you will be responsible for providing street and site outreach to homeless adults with serious mental illness.

Key Responsibilities:

  • Provides street and site outreach to homeless adults with serious mental illness
  • Assists consumers in accessing needed psychiatric treatment, housing, medical, social, educational, vocational, and other supports necessary to meeting basic needs
  • Coordinates services and service planning with other providers within the company and with other agencies, and private providers
  • Maintains clinical data, in accordance with agency requirements, for consumers on assigned caseload

Requirements:

  • Bachelor's degree in a human service field and two years' experience in mental health and homelessness
  • Possession of a valid driver's license and an acceptable driving record as reported by the Department of Motor Vehicles
  • Certificate of completion for peer specialist training

Working Conditions:

Work hours are full-time, with benefits. May be required to work a flexible schedule. Conducts Street outreach to homeless individuals in the city of Norfolk. Attempts to develop relationships with persons experiencing homelessness.

Performance Responsibilities:

  • Ensures that documentation substantiates billing by completing documentation and submitting filing within 72 hours of providing the service
  • Attends agency staff meetings, case review meetings, supervisory meetings, and training as required

Knowledge and Skills:

  • State Licensure Requirements
  • Consumer Rights Regulations
  • Case Management Components
  • Available community resources
  • Psychotropic medications, side effects and uses
  • Psychiatric disorders
  • Effective treatment strategies for SMI population

Abilities:

  • Demonstrate positive interpersonal communication and effective listening skills
  • Advanced organizational ability
  • Function as a member of an interdisciplinary team
  • Work independently with minimal supervision
  • Establish and maintain effective working relationships with colleagues, consumers, and families
  • Demonstrate adherence to strict confidentiality and ethical standards
  • Exercise sound judgment
  • Manage multiple work priorities
  • Provide services in the field
  • Project a professional image


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