Client Services Liaison

2 months ago


Egg Harbor Township, United States AtlantiCare Full time

Job Summary

The Client Services Representative plays a vital role in ensuring the smooth operation of our front desk at AtlantiCare. As a key member of our team, you will be responsible for providing exceptional customer service, managing patient appointments, and maintaining accurate records.

Key Responsibilities

  • Provide quality customer service to patients, families, and healthcare professionals
  • Schedule patient appointments in a timely and organized manner
  • Ensure accurate and up-to-date patient information is maintained
  • Process patient insurance information and provide financial guidance
  • Participate in performance improvement initiatives and contribute to a positive work environment

Requirements

  • High school diploma or equivalent required
  • 1-3 years of office experience, preferably in a medical setting
  • Knowledge of medical terminology and coding systems (ICD-10, CPT4) preferred
  • Proficiency in clinical applications and ability to learn new systems quickly

Work Environment

This role requires the ability to work in a fast-paced environment, handle multiple tasks simultaneously, and maintain confidentiality and discretion when handling sensitive patient information.



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