Client Services Liaison
6 hours ago
Job Title: Client Services Representative
Job Summary:
The Client Services Representative plays a vital role in providing exceptional support to our patients and staff at AtlantiCare. This dynamic individual will be responsible for ensuring the timely and organized scheduling of patient appointments, managing patient insurance information, and providing accurate financial information to clients.
Key Responsibilities:
- Provide quality customer service to patients and staff
- Schedule patient appointments in a timely and organized manner
- Manage patient insurance information and ensure accurate billing
- Provide financial information to clients and respond to their inquiries
- Participate in performance improvement efforts and contribute to a positive work environment
Requirements:
- High school diploma or equivalent required
- 1-3 years of office experience, preferably in a medical setting
- Minimum 1 year of insurance, CPT4, and ICD-10 coding experience preferred
- Knowledge of medical terminology preferred
- Proficiency in Clinical Applications preferred at time of hire
Work Environment:
The Client Services Representative will work in a fast-paced medical office environment and may be exposed to the hazards and risks associated with the hospital setting.
Reporting Relationship:
This position reports to the Department Director, Manager, or Nursing Leadership in other departments within the organization.
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