Customer Service and Logistics Coordinator

2 weeks ago


Springdale, Arkansas, United States Tyson Foods Inc. Full time
Job Summary

The Customer Service & Logistics Specialist plays a critical role in managing the relationship between Tyson Foods' Supply Chain and external customers. This position requires a strong understanding of customer needs, processes, and procedures, as well as the ability to analyze historical data and account trends.

Key Responsibilities
  • Manage customer relationships through regular communication, customer visits, and relationship expansion with key contacts.
  • Process customer orders and monitor compliance of assigned accounts using the SAP order management system.
  • Identify and implement cost-effective supply chain efficiencies to best serve customer needs.
  • Resolve issues that negatively impact the order-to-cash cycle, customer relationships, or accurate delivery of products.
Requirements
  • Bachelor's degree or equivalent work experience.
  • 1-3 years of business experience.
  • Proficient with MS Office applications and SAP skills preferred.
  • Strong written, oral, and interpersonal skills, including conflict management, problem-solving, and negotiation skills.
Work Environment

This position requires domestic travel for customer meetings, with normal travel approximately 2-3 times per year.

Equal Opportunity Employer

Tyson Foods is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability, or veteran status.


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