Customer Service Representative
1 week ago
Giltner Logistics is a growing freight brokerage company seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and carriers.
Key Responsibilities:- Set up and manage pick-up and delivery appointments
- Utilize multiple Transportation Management Systems to efficiently manage customer and carrier relationships
- Make daily phone calls to solicit new freight opportunities
- Compose professional emails to clients and carriers
- Meet typing and data entry requirements
- Proficiently use Microsoft Office applications, including Word and Excel
- Legendary customer service skills
- High attention to detail
- Excellent computer skills
- Strong work ethic
- Opportunities for professional and personal growth
- Competitive medical, dental, and vision insurance
- Flexible spending account
- Aflac
- 401(k) plan
- PTO
Giltner Logistics is a dynamic and growing company that values long-term relationships with our customers and carriers. We are committed to providing exceptional service and support to our team members. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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