Customer Service Representative

4 weeks ago


Springdale, Arkansas, United States Giltner Logistics Full time
Customer Service Representative Job Description

Giltner Logistics is a growing freight brokerage company seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and carriers.

Key Responsibilities:
  • Set up and manage pick-up and delivery appointments
  • Utilize multiple Transportation Management Systems to efficiently manage customer and carrier relationships
  • Make daily phone calls to solicit new freight opportunities
  • Compose professional emails to clients and carriers
  • Meet typing and data entry requirements
  • Proficiently use Microsoft Office applications, including Word and Excel
Requirements:
  • Legendary customer service skills
  • High attention to detail
  • Excellent computer skills
  • Strong work ethic
What We Offer:
  • Opportunities for professional and personal growth
  • Competitive medical, dental, and vision insurance
  • Flexible spending account
  • Aflac
  • 401(k) plan
  • PTO

Giltner Logistics is a dynamic and growing company that values long-term relationships with our customers and carriers. We are committed to providing exceptional service and support to our team members. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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