Donor Ministries Representative

2 weeks ago

North Wilkesboro, North Carolina, United States Samaritan's Purse Full time
Job Description

Samaritan's Purse is seeking a detail-oriented and critical-thinking individual to serve as a Donor Ministries Representative with our Donor Ministries department in North Wilkesboro, North Carolina.

Key Responsibilities:
  • Maintain a personal relationship with Jesus Christ and be an effective witness for Him.
  • Interface with donors and the general public.
  • Make outbound calls to engage with donors and provide exceptional customer service.
  • Apply critical thinking and problem-solving skills to read and interpret donor requests.
  • Meet or exceed all ministry quality standards following procedures and guidelines regarding professionalism, timeliness, accuracy, and compassion.
  • Read, sort, and respond to emails in the info, giving, E-Update, and projects inbox.
  • Assist with donor events as a ministry representative.
  • Process completed outgoing correspondence for the department, including quality checking and documentation in donor records.
  • Participate in support of seasonal needs, special assignments, and promotional campaigns for the response team.
  • Follow policies and procedures of Samaritan's Purse as set forth in the Policy Manual.
  • Perform all other duties as assigned.
Qualifications and Experience:
  • Four-year college or university program degree and one to two years related experience and/or training; or equivalent combination of education and experience.
  • Proficiency in ten different software systems to troubleshoot and resolve donation issues and to collaborate with other departments.
Benefits:
  • On-site Medical Clinic (staff and dependents).
  • Medical, prescription, dental, and vision insurance.
  • Flexible Spending Account (FSA).
  • Long-term and Short-term disability insurance.
  • Paid Family Medical Leave.
  • Term Life Insurance.
  • 401(k) retirement savings plan.
  • 10 paid holidays.
  • 12 vacation/personal days.
  • 10 sick days.
About Samaritan's Purse:

Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet the needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ.

The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

Samaritan's Purse Statement of Faith:

  • We believe the Bible to be the inspired, the only infallible, authoritative Word of God.
  • We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit.
  • We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.
  • We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit.
  • We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life.
  • We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment.
  • We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.
  • We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ.
  • We believe God's plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other.
  • We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.
  • We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen.
  • We believe that God wonderfully and immutably creates each person biological male or female. These two distinct but complementary sexes together reflect the image and likeness of God.

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