Reservationist Team Member
1 month ago
For nearly 80 years, Sandy Cove Ministries has been a place where millions of people have connected with God and each other.
We offer year-round signature programs designed to uplift and strengthen individuals and families, including summer vacation packages and a day camp for kids. We also contract with ministries and organizations, helping them create their own impactful retreats and events on our property.
All of this happens at our breathtaking location on the headwaters of the Chesapeake Bay in North East, Maryland. With 150 guest rooms in our lodge and 220 beautiful acres, we offer guests authentic hospitality and the rest and renewal they crave.
Sandy Cove Ministries is seeking a Part-Time Reservationist to join our team. This position will report directly to the Reservations Manager at our North East, Maryland retreat property. The position is responsible for for creating and maintaining individual reservations for all Sandy Cove events and personal Getaways.
Role Qualifications:
- Must have a personal relationship with Jesus Christ
- Must be committed to the Mission, Vision, Values, and Statement of Faith of Sandy Cove Ministries
- Prior customer service work experience is preferred.
- Serve guests by making reservations for the Chesapeake Lodge, Pioneer Campground, and Wilderness Campground via phone, email, and website
- Be knowledgeable of all Sandy Cove Events to provide guests with information and direction to set and meet expectations for the best guest experience
- Provide information on Sandy Cove accommodations that will direct guests for a best-fit experience in where to stay
- Clearly explain Sandy Cove policies to guests, ensuring full understanding
- Update Personal Getaway meal counts whenever reservations are made or cancelled including step reservations added to a Sandy Cove Event
- Actively follow-up to ensure excellence in the Sandy Cove Guest Experience using tools including calendar reminders, Google Sheets, emails, and excel spreadsheets
- Listen to guests to understand and pro-actively prepare for any special needs or desires that will enhance their stay
- Strive to ensure 100% accuracy before guest arrival by utilizing Reservations Quick Check at time of reservation and double-checking reservations in down time
- Be cross trained to answer incoming guest and group inquiry calls to relay the information on to the appropriate Sales and Events team member
- Perform any other reasonable task assigned
- Excellent verbal and written communication skills
- Excellent telephone etiquette
- Must possess computer knowledge in Microsoft Word & Excel, Office 365 E-mail, and ability to learn and use internal computer software including but not limited to the Property Management System
- Possess basic math aptitude
- Exemplify good organizational skills, be self-disciplined and able to multi-task & prioritize
- Proven ability to determine guest needs and service them accordingly
- Ability to work in a fast-paced environment and under pressure
- Strong proofreading/double checking skills
- Desire to grow personally, professionally, and spiritually
Physical demands of work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands: While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands, talk, and hear
- Work environment: While performing the duties of this job, the noise level in the work environment can range from minimal to moderate.
Compensation: Minimum: $16.50/hr. | Maximum $21.79/hr.
Employee Benefits: 401(k) Retirement Savings, Paid Maryland Sick Leave for 18 yo +, meal privileges, Sandy Cove lodging discount, higher education tuition discounts and discounts on select Sandy Cove products
Learn more about Sandy Cove by visiting www.sandycove.org
-
Deli Production Team Member
2 weeks ago
North East, United States Pilot Flying J Full timePilot Flying J - 1 CENTER DRIVE [Grocery Clerk / Team Member] As a Deli Team Member at Pilot Flying J, you'll: Be responsible for food production and expediting products in the hot deli area; Provide excellent customer service; Ensure top-notch quality in all of the food products; Work with fellow employees to keep the hot deli clean and well...
-
Customer Service Team Member
3 weeks ago
North East, Maryland, United States State Farm Insurance Full timeKey Responsibilities:As a Customer Service Team Member at State Farm Insurance, you will be responsible for assisting customers with inquiries, complaints, and policy changes. You will provide accurate and timely information regarding insurance products and services, process policy applications, renewals, and cancellations, and handle billing and payment...
-
Team Member
3 weeks ago
East Rutherford, United States Lucciano ́s - Il Maestro del Gelato Part timeJob DescriptionJob DescriptionLucciano´ s - Il Maestro del GelatoPosition: Team Member (Gelato Server, Register, Coffee Corner, Dining Room- Gelato maker)Job Type: Part-timeHourly Rate: $14.00 + Tips depending on positionsWho we are.Lucciano’s is a family business founded with the desire to please the most demanding segment of artisan gelato in the world....
-
Team Member
1 month ago
East Granby, United States SEHQSR Group Full timeWork with a Family-Like TeamWe're looking for someone who loves providing great guest service and working in a fast-paced restaurant environment. If you're a team player who values a clean, safe, and positive work environment, we'd love to hear from you!As a member of our team, you'll enjoy a range of benefits, including:Flexible schedules to fit your...
-
Team Member
5 days ago
East Alton, Illinois, United States Flynn Taco Bell Full timeWe're passionate about delivering exceptional customer experiences at Flynn Taco Bell. As a Team Member, you'll be the face of our brand, ensuring that every guest leaves feeling satisfied and eager to return.Key Responsibilities:Providing top-notch service to ensure customer satisfactionPreparing and serving high-quality food in a fast-paced...
-
Account Representative
4 days ago
North East, United States Karen Michaels - State Farm Agent Full timeBenefits: Licensing Paid Salary PLUS Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As Account Representative - State Farm Agent Team Member for Karen Michaels - State...
-
Team Member
6 months ago
North Hampton, United States Dunkin' - Franchisee Of Dunkin Donuts Full time369 Management is a local family business that owns and operates 14 Dunkin’ locations on the seacoast of New Hampshire and Maine and has been in the Dunkin’ business since 1979. We work with our teams on a daily basis providing any and all support they need and we never ask you to do anything we wouldn’t do ourselves, that’s not our style. At our...
-
Team Member
3 weeks ago
North Wales, Pennsylvania, United States Capriotti's Pennsylvania Full timeJob DescriptionAt Capriottis Sandwich Shop, we are seeking a highly motivated and customer-focused Team Member to join our dynamic team. As a Team Member, you will play a vital role in providing exceptional quality and service to our guests.ResponsibilitiesCustomer Service SkillsYou will often be speaking directly to the customer. Good listening skills,...
-
team member
3 months ago
North Oaks, United States Caribou Coffee Operating Company, Inc. Full timeAt Caribou Coffee we create day-making experiences that spark a chain reaction of ! This is our purpose. Our team brings this to life by focusing on what’s really important around here – ! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving...
-
Business Development Representative
4 weeks ago
North East, Maryland, United States Karen Michaels - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you looking for a career that offers meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.Key ResponsibilitiesCollaborate with the agent to establish and meet marketing goals.Develop leads, schedule appointments, identify customer needs, and market appropriate...
-
Hardware Team Member
6 months ago
East Rochester, United States Giant Eagle Full timeJob SummaryHardware Team Members are responsible for spending time on the sales floor and helping our customers find the products they need. As Hardware Clerk, you will be trained by experienced Team Members and be responsible for accurately processing customers’ orders though our register system. To thrive in this position, you should be a team player....
-
Warehouse Team Member
3 weeks ago
East Brunswick, New Jersey, United States Walmart Full timeWe are seeking a highly motivated Warehouse Team Member to join our team at Walmart. As a key member of our Front-End Service team, you will play a vital role in ensuring our customers have a positive shopping experience.As a Warehouse Team Member, your responsibilities will include:Gathering and organizing carts from the parking lot to ensure a smooth...
-
Dishroom Team Member
4 weeks ago
East Stroudsburg, Pennsylvania, United States Texas Roadhouse Full timeKey Responsibilities:As a member of the Texas Roadhouse team, you will be responsible for maintaining a clean and safe dining environment. This includes operating the dish machine, supervising proper rinse and wash temperatures, and changing water and dish chemicals as needed. You will also be responsible for setting up and organizing the dish racks and...
-
Store Team Member
3 weeks ago
East Liverpool, United States Sheetz Full timeSheetz - 15744 Saint Clair Ave [Store Associate / Crew Member] As a Store Team Member at Sheetz, you'll: Serve as a hospitality ambassador by greeting customers and providing an excellent experience; Prepare quality food and beverage items in a fast & friendly manner; Complete customer transactions accurately and efficiently; Maintain a neat and clean...
-
Restaurant Team Member>
6 months ago
East Peoria, United States Potbelly Sandwich Shop Full timePotbelly Sandwich Shop - 318 W. Washington Street [Restaurant Associate / Crew Member] As a Restaurant Team Member at Potbelly Sandwich Shop, you'll: Make awesome food and create great guest experiences; Bring passion, energy and enthusiasm to everything you do, including food preparation and taking care of customers; Help in maintaining Potbelly as the...
-
Restaurant Team Member>
6 months ago
East Lansing, United States Noodles World Kitchen Full timeNoodles World Kitchen - 101 E Grand River [Crew Member] As a Restaurant Team Member at Noodles World Kitchen, you'll: Greet guests to make them feel comfortable and welcome; Take food orders and handle cash and credit transactions; Know the menu inside and out to answer any guest questions; Serve food to guests and respond to any requests; Prepare food items...
-
Restaurant Team Member
4 weeks ago
East Wenatchee, Washington, United States Carl's Jr Washington Full timeJob SummaryWe are seeking a highly motivated and customer-focused Restaurant Team Member to join our Carl's Jr. Washington team. As a key member of our restaurant staff, you will be responsible for providing exceptional guest service, preparing high-quality food products, and maintaining a clean and safe environment for our guests and employees.Key...
-
Team Member
7 days ago
North Miami, United States Pizza Hut Full timeWorking at Pizza Hut is about making hungry people happy. It‘s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to...
-
Aquatics Team Member
4 weeks ago
East Troy, Wisconsin, United States Camp Timber-lee Full timeJob SummaryAquatics Team MemberCamp Timber-lee is seeking a motivated and experienced Aquatics Team Member to join our team. As a key member of our waterfront team, you will be responsible for assisting the Aquatics Lead in the organization and care of our waterfront activities, while serving as a lifeguard for departmental program...
-
Team Member
1 month ago
North Las Vegas, Nevada, United States Capriotti's Corp Shops Full timeJob OverviewAt Capriottis Sandwich Shop, we are seeking a highly motivated and customer-focused Team Member to join our dynamic team. As a Team Member, you will be the face of our company, providing exceptional quality and service to our customers. Key ResponsibilitiesProvide outstanding customer service, ensuring a positive experience for every...